Site Reliability Engineer

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Join us as a Site Reliability Engineer

In this key role, you’ll support the improvement of non-functional and operational characteristics such as availability, performance, efficiency, change management, monitoring, security, incident response, and capacity planning of our products and services
You’ll enjoy significant stakeholder interaction, working in collaboration with engineers to ensure a principled approach to deliver change in a safe and secure way
This is a chance to join an inclusive team with a collaborative ethos and a commitment to innovation and professional development
We're offering this role at associate level

What you'll do
As our Site Reliability Engineer, you’ll work alongside colleagues and feature team members to meet defined service level objectives and continually improve systems and environments. You’ll proactively contribute new ideas and innovations to meet short term and longer term goals whilst at the same time balancing and managing risk.

You’ll also be accountable for the day-to-day health of both production and non-production environments, responding to incidents as required.

A typical day will involve:

Providing structure and supporting release processes, suggesting and making improvements where possible
Supporting the clear communication and frequent update of incident status to other teams and customers
Providing technical expertise and input to establish the risk tolerance of products and services
Supporting the maintenance of services once they are live by measuring and monitoring availability, latency, and overall system health

The skills you'll need
We’re looking for someone with strong knowledge of reliability systems thinking and experience of software engineering. You’ll need experience of using a data driven and scientific approach to fact finding. We’ll also look for financial services knowledge, and the ability to identify wider business impact, risk and opportunity, and make connections across key outputs and processes.

You'll also need:

4–5 years of relevant experience in production support/operations, preferably supporting business-critical applications in banking, financial services or regulated environments.
Good knowledge of  ITIL practices , including incident management, problem management, troubleshooting and root-cause analysis.
Hands-on experience with  AWS Cloud, DevOps/CI/CD and technologies such as  Java, Spring Boot, Microservices and REST APIs .
Experience with   monitoring and observability tools such as Splunk, Dynatrace, CloudWatch, Grafana or Prometheus, with exposure to  automation and AIOps .
Good understanding of  resilience, disaster recovery, security and operational controls , along with strong  problem-solving, communication and stakeholder management skills .

Hours
45

Job Posting Closing Date:
08/11/2026

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