Collection Intern

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Finance

Job Description Electrolux Group  
At Electrolux Group, a leading global appliance company, we strive every day to shape living for the better for our consumers, our people and our planet. We share ideas and collaborate so that together, we can develop solutions that deliver enjoyable and sustainable living. 
Come, join us as you are. We believe diverse perspectives make us stronger and more innovative. In our global community of people from 100+ countries, we listen to each other, actively contribute and grow together.

Join us in our exciting quest to build the future home!

About the role  
Ready to take your first step into the world of Finance & Accounting? 
Our 3-month Internship Program gives you the opportunity to gain practical experience within a global organization. You will learn from experienced professionals, work with international systems, and develop skills that are highly valued in today's job market. 
As a Collection Intern, you work alongside experienced Collection Specialists and gain hands-on exposure to Order-to-Cash (OTC) processes, customer account management , and collection activities in an international business environment.

Our internship is 3 months long , part-time (20 hours per week) , and offers a salary of 30 PLN gross per hour .

What you will do  
As a Collection Intern, you will support the team in managing customer accounts and selected parts of the collection process. From day one, you will have the opportunity to learn how global finance operations work while contributing to daily business activities. 
In detail, you will: 
Support Collection Specialists with day-to-day operational tasks 
Work with customer portals and upload required documents to client systems 
Update and maintain customer data in internal systems 
Attach proof of delivery and other supporting documentation 
Monitor customer accounts and assist with overdue account follow-up 
Contact customers regarding outstanding invoices and support the collection process 
Assist with payment investigation , account maintenance , and transaction clearing activities 
Participate in resolving payment discrepancies and unidentified payments 
Maintain accurate customer records and collection notes 
Support reporting and other administrative activities within the team 
Gradually take on more independent and complex responsibilities as your knowledge and confidence grow

Qualifications & Requirements  
University degree in progress or recently completed, preferably in Finance, Accounting, Economics, Business Administration, or a related field 
Very good command of English  
Knowledge of French will be considered a strong asset 
Good MS Office skills, especially Excel 
Strong analytical and problem-solving skills 
Attention to detail and commitment to accuracy 
Proactive attitude and willingness to learn 
Strong interpersonal and communication skills 
Ability to work effectively in a team environment 
Availability to work 20 hours per week

Who you are  
Analytical – you enjoy understanding the root causes behind issues 
Detail-oriented – you believe that small details make a big difference 
Proactive – you look beyond assigned tasks and think ahead 
Communicative – you build positive relationships and enjoy working with others 
Curious and eager to learn – you are motivated to develop your professional skills in an international environment

Where you will be  
You will be based in our modern office in Kraków, working in a hybrid model with approximately 80% office presence . 
Our Global Shared Service Center provides services for Electrolux Group companies worldwide. We are dedicated to Global Finance & Accounting, HR Services, IT, Reporting & Analysis CoE, and Product Documentation. We employ nearly 1,000 talented people and foster a culture built on diversity, inclusion, and continuous development.

What we offer  
Hands-on experience in an international Order-to-Cash environment 
Opportunity to learn from experienced Collection Specialists and Team Leaders 
Training that will boost your professional competencies 
Dedicated buddy who will support you throughout the program 
Friendly atmosphere and a culture that values work-life balance 
Exposure to international markets and business processes 
Opportunities to develop both business and language skills 
Challenging and meaningful tasks that help build your career 
For more information about Electrolux Group, visit: www.electroluxgroup.com .

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