Executive/Senior Executive (Surveillance & Ops Command Section)

[What the role is]
We are looking for an operationally strong and service-oriented individual to join the Choa Chu Kang Operations Department, which oversees the operations and maintenance of NEA's after-death facilities. The successful candidate will support the end-to-end facilities management of Choa Chu Kang Complex, including the Cemetery, Columbarium, and Crematorium, and contribute to the delivery of dignified, safe, and quality after-death care services to the public.
[What you will be working on]
You will be responsible for the following:

Oversee the daily operations of the facility and installations, including building systems and services, landscaping, pest control, and conservancy.
Ensure the proper functioning of all Mechanical & Electrical (M&E) systems, including air conditioning, lighting, and fire protection systems.
Carry out daily site inspections across the facilities to monitor cleanliness, maintenance standards, safety, and overall site conditions, and follow up promptly on any defects/gaps identified.
Supervise facilities management, landscaping, cleaning, and other outsourced contractors to ensure works are carried out satisfactorily in accordance with contract requirements.
Coordinate and monitor preventive & corrective maintenance works in accordance with contract requirements.
Monitor maintenance schedules and ensure timely completion of all works.
Plan and carry out procurement of office equipment, supplies, stationery, and other operational requirements
Perform administrative duties, including verification and processing invoices for payment.
Handle and manage feedback, including investigation, follow-up actions and putting up report.
Ensure compliance with safety, regulatory and operational requirements across the complex.
Respond to, investigate, and coordinate the management of facilities-related incidents, including after office hours where required.
Participate in major events such as Qing Ming Festival, 7th lunar month, annual shutdown servicing and any other organisational level events, including weekends and Public Holidays.
Perform any other duties as assigned by the supervisor.

[What we are looking for]
Requirements:

At least 3 years of relevant work experience in Facilities Management, Estate Management, Engineering, or a related field.
Good understanding of facilities management operations, maintenance practices, and contractor management.
Proficient in Microsoft Office Applications.
Good problem-solving, report writing & communication skills.
Mature, tactful, independent, resourceful, and able to work effectively under pressure.
Good interpersonal skills with the ability to work collaboratively with internal and external stakeholders.
Willing to work in an after-death environment.
Able and willing to work on weekends and public holidays when required.

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