Project Manager I

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Whether you’re an experienced professional or just getting started, your contributions matter at Fortra. If you’re passionate about tackling meaningful challenges alongside talented team members committed to helping each other succeed, all while having lots of fun, we want to hear from you. We offer competitive benefits and salaries, personal and professional development opportunities, flexibility, and much more!

While our company operates remotely, our current hiring strategy is focused on building talent communities in Atlanta, Dallas, Phoenix, Salt Lake City, Eden Prairie, and the New York–New Jersey–Connecticut tri-state area.

The Project Manager is a consultative position that interacts directly with Fortra's customers to lead them and a team of Fortra Consultants through the entire deployment lifecycle. You will need to have a strong knowledge of Fortra products and services to ensure an understanding of customer business objectives and translate these objectives into project activity, manage customer requirements and carry out the tasks required to deliver the solution. This position requires demonstrable experience in project coordination and the use of project scheduling and reporting tools.

 WHAT YOU'LL DO
Manage ~20 deployment projects with varying scope simultaneously and effectively
Work with customers to define the project scope and goals and build detailed project plans to achieve them
Take full responsibility for the project goals and pro-actively manage the project delivery to ensure on-time deployment to a high quality for both the customer and Fortra
Coordinate internal and external teams of consultants and guide them in determining how to achieve the project goals
Carry out stakeholder communication on project progress on a regular basis via multiple means including quality reporting
Build strong relationships with the customer and ensure that they arrive at the desired outcomes with a high level of customer satisfaction
Use the appropriate tools to maintain rigorous project control of project constraints, risks, dependencies, scope, actions and schedule with supporting records
Build and maintain a strong understanding of the Fortra products and services to use to train the customer to get the best out of their service 
Predict risks before they arise, capture issues in a timely manner and utilize escalation pathways to manage successful outcomes
Maintain a utilization target of 85% or greater
Some travel may be required (<5%) Other duties as assigned
&#xa;&#xa; QUALIFICATIONS
Bachelor’s Degree or Similar Work Experience
Formal Project Management qualification such as PMP / Prince 2 / APM / ITIL Transition
Minimum of 2 years of experience leading multi-phased projects, ideally transitioning customers to service in a matrix environment
Minimum of 3 years in customer service/facing industries
Proven experience of key project management skills on complex, dynamic, fast-paced projects, adapting on the fly to respond to roadblocks without losing momentum
Strong analysis skills, ability to evaluate requirements and modify existing solutions
Excellent interpersonal skills, ability to quickly build constructive and effective relationships inside and outside of Fortra
Dedication to customer service and ability to problem solve and proactively manage project risk and urgency to make timely decisions
Ability to motivate and influence customers and 3rd parties to deliver on dependencies to ensure project outcomes 
Excellent time management skills and ability to independently manage multiple conflicting draws on time, prioritizing the most important tasks
Willingness to gain and maintain a strong knowledge of all Fortra products and services
Willingness to adapt to the challenge of new of unfamiliar tasks and responsibilities
Ability to work collaboratively in a team environment
Have a bright, inquiring mind and a strong drive to learn and evolve
Working knowledge of web applications, information security compliance, cloud environment architecture is advantageous, but not essential

Compensation: 80,000 USD - 90,000 USD

Ready to join us?

At Fortra, our compensation philosophy prioritizes fair market value and internal equity, aligning with your experience and specialized skill set.

As a full-time, exempt employee at Fortra, you’ll enjoy a comprehensive benefits package that includes:
Health, dental, and vision coverage as of hire

Immediate enrollment in 401(k), HSA, and FSA plans

Flexible PTO policy

Tuition and personal enrichment reimbursement

Option to enroll in ID Theft Protection Program

At Fortra, work is only part of the story. Explore what Life at Fortra is all about, from perks that support holistic wellbeing to a culture that keeps you connected and empowered to make an impact beyond the job.

Visit our website to learn more about why employees choose to work for Fortra. Remember to connect with us on LinkedIn.

As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, veteran or disability status.

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