Student Guidance Officer - Student Services [ITE College West]

[What the role is]
As a Student Guidance Officer (SGO) in the Student Services Department at ITE College West (CW), you will maintain student discipline as well as provide support for administrative work.
[What you will be working on]
As part of the team, you will be involved in the following areas of work:
·          Campus Safety and Environment – Support to keep a safe, orderly, and conducive campus environment including conducting patrols;
·          Preventive Education and Programmes – Conduct disciplinary talks and programmes to promote responsible behaviour and informed decision-making
·          Student Case Management – Manage disciplinary and appeal cases, including investigations, documentation, and follow-up actions in accordance with organisational policies;
·          Student Support – Provide support to students with behavioural issues through mentoring and targeted interventions.
·          Stakeholder Engagement – Collaborate with internal and external stakeholders on crime prevention efforts;
·          Programme Support – Support student development initiatives (e.g. learning journeys, enrichment activities, and overseas programmes) as required; and
·          Other Duties – Perform other duties as assigned.

[What we are looking for]
• At least 3 years of relevant work experience.
• Prior experience in enforcement agencies would be an advantage though not essential.
• Proven organisational and communication skills.

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