Product Owner - Interbank Payments

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Join us as a Product Owner at NatWest Boxed

Drive the vision and delivery of high-impact features within our squads.
Creating the vision for your product area, acting as the go-to person for its roadmap
Collaborate with design and engineering to genuinely solve customer friction

What you'll do
We’re looking for a Product Owner to join an agile product team with a focus on shaping  and developing our Core Banking & Payments proposition, ensuring we deliver scalable, reusable and compliant solutions & products that our clients find valuable.

You’ll also be:

Identify Opportunities for change and be the driving force that brings them to life
Conduct feature discoveries working with colleagues across Technology, Product, Risk, Security Operations and other key areas to agree requirements & dependencies.
Develop and maintain an appropriately prioritised and detailed backlog of user stories & acceptance criteria  in JIRA for implementation by the development team
Work with your Engineering Lead to set objectives for sprint and cycle planning goals, ensuring quality output balancing both Feature development and Tech debt. 
Represent NatWest Boxed at Payment industry forums (e.g. Faster Payments/Pay.UK)  analysing industry and regulatory requirements across our payment infrastructure 
Ensure NatWest boxed remains compliant with scheme rules and procedures
Work with key 3rd party providers to ensure critical services are maintained and be the initial point of contact for issues and escalations
Provide incident management support , ensuring PIR actions are complete and that risks are identified and appropriately managed

The skills you'll need
To join us in this role, we're looking for proven experience as a product owner, product manager, or similar role ideally in relation to Core Banking & Payments.

You’ll also be expected to have:

An Understanding of UK and or International payment schemes, their operational models, governance and compliance frameworks (e.g. Faster Payments, Bacs. SEPA, )
A passion for customers and a problem solving mentality, with proven ability to conduct research, map out user journeys and identify opportunities 
Excellent stakeholder management  & communication skills, across technical and non-technical audiences
Experience working in Agile environments with multidisciplinary teams (engineering, operations, Risk & Compliance)
Proven experience managing relationships including, suppliers, schemes and payment service providers

Hours
35

Job Posting Closing Date:
19/11/2026

Ways of Working:Hybrid

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