Senior Network Engineer - Palo/Prisma

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About M&G India

We are M&G India, the strategic innovation and digital hub for M&G. Established in 2003, we have offices in Mumbai and Pune.

Our teams work closely with colleagues across the Group worldwide to drive transformation, build digital capability, and support sustainable growth. By leveraging technology, AI, automation, and process excellence, we bring new ways of thinking to improve outcomes for both customers and colleagues.

Grounded in a vibrant culture with strong foundations, we are central to how M&G is transforming as a business.

About M&G

Our purpose is to give everyone real confidence to put their money to work. With a heritage dating back more than 175 years, we have a long history of innovation in savings and investments, combining asset management and insurance expertise to offer a wide range of solutions.

Our two distinct operating segments, Asset Management and Life, work together to provide access to balanced, long-term investment and savings solutions.

Through telling it like it is, owning it now, and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent.

Senior Network Engineer responsible for designing, operating and improving enterprise network services across Palo Alto, Meraki, Azure Networks and Prisma technologies in a Platform Engineering setup.
• Design, implement and support enterprise network services across Palo Alto firewalls, Cisco Meraki SD-WAN/Wi-Fi/LAN, Azure networking and Prisma platforms
• Lead network engineering standards for routing, switching, wireless, VPN, segmentation, firewall policy and cloud connectivity
• Drive secure connectivity patterns across data centres, offices, cloud and remote access using VPN, ExpressRoute, Azure networking, Prisma Access and zero-trust principles
• Own configuration governance, lifecycle management and compliance for Palo Alto, Meraki Dashboard, Azure Network resources and Prisma policies
• Build automation for repeatable network operations, configuration backup, reporting and compliance checks using APIs, Python/PowerShell, Terraform/Bicep or platform-native tools
• Develop monitoring and alerting strategy using Meraki Dashboard, Palo Alto/Prisma logs, Azure Monitor, SolarWinds/Dynatrace and ITSM integrations
• Improve operational resilience through proactive health checks, capacity planning, failover testing, DR readiness and incident trend analysis
• Troubleshoot complex L3/L4/L7 network issues, wireless authentication problems, VPN failures, routing faults and application connectivity issues
• Produce and maintain high-quality network documentation including HLD/LLD designs, traffic flows, firewall rule matrices, runbooks, known-error articles and handover packs
• Partner with Security Architecture, Cyber Operations, Cloud, Endpoint, Application, Service Operations and vendor teams to deliver secure and reliable network services

We have a diverse workforce and an inclusive culture at M&G Global Services, regardless of gender, ethnicity, age, sexual orientation, nationality, disability or long term condition, we are looking to attract, promote and retain exceptional people. We also welcome those who take part in military service and those returning from career breaks.

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