Process Mining & Process Improvement Internship

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Process Mining & Process Improvement Internship
Description -

Before applying please note that, to be eligible for this position, you must be currently enrolled at a university in Spain , remain enrolled until the end of the internship, and be eligible to sign an internship agreement with your university. You must also be available to start the internship in February 2027  and continue participating in the program until  June–July 2027 .

About the WW Field Process Team  
The WW Field Process Team helps HP improve the visibility, consistency, and performance of end-to-end business processes our Field Technicians perform in their day to day. We combine process expertise, data, and digital capabilities to identify opportunities, reduce deviations, and enable more proactive decision-making.  
As part of our team, you will work with global stakeholders to apply Process Mining techniques, investigate process behavior, and translate insights into practical solutions and continuous-improvement actions.  
Join us to turn process data into insights that improve how work gets done.

Key responsibilities:  
Use Process Mining tools and event-log data to map and analyze end-to-end process flows.  
Identify process deviations, bottlenecks, rework, control gaps, and opportunities for standardization or automation.  
Perform root-cause analysis and translate findings into clear, actionable recommendations.  
Build and maintain Process Mining analyses, dashboards, KPIs, and alerts that support proactive monitoring and solutioning.  
Partner with process owners and cross-functional teams to validate insights, prioritize improvements, and track the impact of implemented actions.

Requirements:  
Currently enrolled in a Bachelor’s or Master’s degree in Industrial Engineering, Business Analytics, Data Science, Information Systems, Business Administration, or a related field.  
Foundational understanding of Process Mining concepts, including event logs, process discovery, conformance checking, and root-cause analysis; experience with Celonis, Signavio or a comparable platform is a strong advantage.  
Working knowledge of data analysis and visualization tools; familiarity with SQL, Python, Power BI, or similar technologies is desirable.  
Strong analytical thinking, curiosity, attention to detail, and the ability to turn complex findings into practical recommendations.  
Effective communication and collaboration skills, with the confidence to work with global, cross-functional stakeholders.  
Fluent in English, both spoken and written.

Experience our benefits :  
Paid internship within a global, technology driven company.   
Join an international work environment, with opportunities for learning, professional development, and networking across teams.   
Flexible working schedule, with options for part-time agreements (4 hours/day) or full-time (8 hours/day).  The length of the internship ranges from 4 to 12 months.   
Access to our intern community, including career development workshops, learning sessions, and social activities that help you grow professionally and connect with other interns.   
Mentor assigned.   
Opportunity to join the HP Graduate Program following the placement.   
Lunch at reduced prices at our canteen.   
Access to our on‑site sports center, including:   
Gym facilities   
Squash, tennis, and basketball courts   
25+ organized sports and wellness activities, such as HIIT training, squash, basketball, and yoga   
Participation in the NextGen Employee Network, offering regular events and opportunities to connect with other early‑career professionals.   
On‑site medical services, including access to a doctor, nutrition support, physiotherapy, and general healthcare.   
Free printing access and hands‑on workshops using the latest HP technologies — from large‑format prints to 3D‑printed models.   
Easy commuting: Free parking available or excellent access via nearby train services.   
Women Network initiatives: Networking events, STEM promotion, business acumen talks, work–life balance sessions, and future‑skills development.

Sounds like you? Please apply and let’s talk!

Entity: GBU

Job -
Administration
Schedule -
Part time
Shift -
No shift premium (Spain)
Travel -

Relocation -
Equal Opportunity Employer (EEO) -

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

For more information, review HP’s   EEO Policy or read about your rights as an applicant under the law here: “ Know Your Rights: Workplace Discrimination is Illegal "

流程挖掘与流程改进实习

描述 -

在申请前请注意，要获得此职位资格，您必须目前在西班牙的大学就读，并保持入学状态直到实习结束，且有权与您的大学签订实习协议。您还必须在2027年2月开始实习，并继续参与该计划直到2027年6月至7月。

关于WW现场流程团队

WW现场流程团队帮助HP提高我们的现场技术人员在日常工作中执行的端到端业务流程的可见性、一致性和性能。我们结合流程专业知识、数据和数字能力来识别机会、减少偏差，并实现更主动的决策。
作为我们团队的一员，您将与全球利益相关者合作，应用流程挖掘技术，调查流程行为，并将洞察转化为实用的解决方案和持续改进措施。
加入我们，将流程数据转化为改善工作方式的洞察。

主要职责：
使用流程挖掘工具和事件日志数据来映射和分析端到端流程流。
识别流程偏差、瓶颈、返工、控制差距以及标准化或自动化的机会。
执行根本原因分析，并将发现转化为清晰、可操作的建议。
构建和维护流程挖掘分析、仪表板、KPI和警报，以支持主动监控和解决方案制定。
与流程负责人和跨职能团队合作，验证洞察、确定改进优先级并跟踪已实施措施的影响。

要求：
目前正在攻读工业工程、商业分析、数据科学、信息系统、工商管理或相关领域的学士或硕士学位。
对流程挖掘概念有基础理解，包括事件日志、流程发现、一致性检查和根本原因分析；有使用Celonis、Signavio或类似平台的经验是一个很大的优势。
具备数据分析和可视化工具的工作知识；熟悉SQL、Python、Power BI或类似技术是可取的。
强大的分析思维、好奇心、注重细节，以及将复杂发现转化为实用建议的能力。
有效的沟通和协作能力，并有信心与全球、跨职能利益相关者合作。
英语流利，口语和书面均佳。

体验我们的福利：
在一家全球性的科技公司中获得带薪实习。
加入国际工作环境，有机会在团队间进行学习、专业发展和人脉拓展。
灵活的工作时间，可选择兼职协议（每天4小时）或全职（每天8小时）。实习时长从4个月到12个月不等。
加入我们的实习生社区，包括职业发展研讨会、学习课程和社交活动，帮助您专业成长并与其他实习生建立联系。
指派导师。
实习结束后有机会加入HP毕业生计划。
以优惠价格在公司食堂享用午餐。
使用我们现场的体育设施，包括：
健身房设施
壁球、网球和篮球场
25多项组织和健康活动，如高强度间歇训练、壁球、篮球和瑜伽
参与NextGen员工网络，提供定期活动和与其他早期职业专业人士建立联系的机会。
现场医疗服务，包括医生访问、营养支持、物理治疗和一般医疗服务。
免费打印机会和使用最新HP技术的实践工作坊——从大幅面打印到3D打印模型。
便捷通勤：提供免费停车或通过附近火车服务轻松到达。
女性网络倡议：网络活动、STEM推广、商业敏锐度讲座、工作与生活平衡课程以及未来技能发展。

听起来适合您？请申请并让我们聊聊！

实体：GBU

职位 -
行政
时间安排 -
兼职
轮班 -
无轮班津贴（西班牙）
出差 -

搬迁 -

平等机会雇主（EEO） -

HP, Inc. 向所有员工和求职者提供平等就业机会，不考虑种族、肤色、宗教、性别、国籍、血统、公民身份、性取向、年龄、残疾或受保护退伍军人身份、婚姻状况、家庭状况、身体或精神残疾、医疗状况、怀孕、基因倾向或携带者状态、制服服役状态、政治 affiliation 或任何其他适用的国家、联邦、州和地方法律所保护的特征。

请放心，如果您选择提供所要求的信息，您不会受到任何不利待遇。此信息自愿提供。所获得的信息将严格保密。

有关更多信息，请查阅HP的EEO政策，或在此处阅读您作为申请人在法律下的权利："了解您的权利：职场歧视是非法的"

⚑ 岗位信息收录自公开招聘页（ATS 官方），以雇主官网为准