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Preply · 23天前 · 来源 公开招聘平台
AI Chatbot Performance Lead, Customer Care
Barcelona, Cataluña办公方式未标注
全职Customer Success
EUR 90,000–120,000
D 轮
团队 640–678 人
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职位描述
Preply Barcelona is building an AI chatbot team within Customer Care, and you will lead the team responsible for AI Operations, Knowledge Management, Conversation Design, and Support Automation, owning the end-to-end performance of the AI agents and defining the roadmap. You will partner with Product, Engineering, Data, Design, CX, and business teams to drive improvements in resolution, deflection, and customer experience while staying ahead on Intercom FinAI and related tools. J-18808-Ljbffr
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没扫到常见信号词——这份 JD 直白得不常见。照常确认节奏、汇报线和薪酬范围。
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公司 · Company
Preply
Preply is a global online language learning platform that connects over 100,000 tutors with learners in 180+ countries, offering one-on-one lessons in 90+ langu
Barcelona, Cataluña团队 640–678 人D 轮来源：公开招聘平台
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