Specialist - Customer Service

Manchester, Greater Manchester办公方式未标注

全职Other

薪资未披露

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职位描述

Description Job Title – Specialist, Customer Support Description – Be the senior Tier 2 expert behind a high-profile UK assessment programme, taking ownership of the most complex customer escalations while helping to strengthen quality and capability across the wider support team. You’ll provide guidance to Tier 2 colleagues, identify training and knowledge gaps, and take operational responsibility for designated shifts during peak delivery periods. Also known in the market as: Senior Customer …

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没扫到常见信号词——这份 JD 直白得不常见。照常确认节奏、汇报线和薪酬范围。

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公司 · Company

Pearson

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Manchester, Greater Manchester来源：公开招聘平台

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