Guest Experience Coordinator

About STATION Austin STATION Austin is the center of gravity for entrepreneurs in Texas, the number one startup state in the U.S. Hundreds of thousands of entrepreneurs, programmers, and designers gather day and night, in-person and online for meetups, classes, and coworking. With boots on the ground in Austin, Dallas, Houston and San Antonio, we meet the best entrepreneurs in Texas and introduce them to their first investors, employees, mentors, and customers. According to Pitchbook, STATION Austin has been the most active investor in Texas since 2010. Requirements What you will do… Greet every visitor promptly with a smile. Using STATION Austin platform tools and online directory, help guests find the member or event or contact they are here for. Escort guests up the elevator to make sure they quickly get to the right place. Give the STATION Austin elevator pitch ;-) Answer basic questions they have about STATION Austin,membership,sponsorship, and investment opportunities. Assist with mail duties when needed. Advocate for member and visitor engagement by suggesting other people or events at STATION Austin that they might be interested in. Ask for their business card or contact information to follow up. Assist guests with making purchases from the gift shop. Assist the Workplace Team and Gift shop with miscellaneous stocking and data entry tasks. Provide backup to other Properties roles if needed during periods of short staffing, etc. You'll know you're successful if.... Guests feel a sense of urgency from you to help them get to where they need to go quickly. You are knowledgeable about STATION Austin and can quickly help guests find the information they are looking for. Every day you make an introduction from a guest to another member they didn’t come here looking fo

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