Sr. Director/Team Lead US Oncology Customer Engagement Platform Strategy and Ena

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Role Summary The US Oncology Customer Engagement Platform Strategy and Enablement Lead aims to build a powerful commercial engine to drive performance in the Oncology Business Unit. Reporting directly to the SVP, US Customer Engagement Platform Lead for Oncology, this role is a key member of the US Oncology CEP Leadership Team, providing strategic, analytical, and operational support to customer-facing colleagues across sales, account management, diagnostics, and provider contracts. This role has two primary responsibilities – 1) Providing strategic and Operational thought partnership to the CEP lead and CEP LT and 2) Leadership of Team Epic (ONC Enablement). As a strategic partner to the CEP lead, this role drives the development of the annual CEP Strategic and Operating plans, and advances other critical strategic CEP workstreams, including driving innovative approaches to evolve and execute on our customer engagement model, and ensuring execution against CEP business priorities. This colleagues serves as a key connection point across functions, and is a highly valued partner within the US Oncology Commercial organization, including close collaboration with Marketing to ensure execution of commercial objectives. This colleague also manages the US CEP leadership team, ensuring effective meetings, and fostering a solid culture aligned with Pfizer ’s purpose and values. Collaboration includes annual communications plans, town halls, recognition, analytic support to execution measurement, and a strong commitment to growth action plans across the CEP organization. As the lead of Team Epic, this individual delivers strategic insights to empower decision-making and operational enablement for initiatives across Sales and the OAG teams supporting the full Oncology portfolio. Team EPIC focuses on optimizing efforts and collaborating with the teams like the CMO to help CFCs achieve their revenue and customer experience goals. Key areas of support include SCOUT rollout, Launch Planning, CFC Deployment, Customer Targeting, CRM/Veeva, SMART/PinPoint, Account Planning, and Incentive Compensation. Accountable for completing business-critical projects and initiatives, this role provides regular updates to senior CEP leaders and works closely with key partner functions like the AIA Team, Commercial Operations, People Experience, Compliance, Portfolio Acceleration, MEETs Team, and GCET. ROLE RESPONSIBILITIES Strategic Insights Generate critical business insights that informs the strategic and executional priorities for the organization. Identifies innovative and transformative approaches to advancing our customer engagement model, in partnership with the CEP Lead and CEP LT Leads all strategic operational and portfolio activities across the U.S. Oncology Field Organization including operating plan, strategic plan, and deployment. Prioritizes the adoption of AI within the organization and applies it as an enabler of the CEP organization’s success, with a future-focused mindset Leads team that analyzes, and reviews data across Oncology to track performance and drive accountability for execution against business priorities. Responsible for overseeing, organizing, and facilitating all cross-brand national sales operational matters, including Incentive Compensation (IC), National/POA meetings, Training, Compliance, , as well as other operational areas. Coordinates alignment and discussion of cross commercial group communication for the CEP organization (CEP Lead, 4 National Sales Directors, and Oncology Account Group Lead) Establish appropriate governance for CEP initiatives and proactively identify, assess, escalate, and mitigate operational, compliance, data-privacy, technology, and execution risks, including the responsible use of AI and analytics. Commercial Priorities Lead and develop a team of 5 direct reports to enable the success of the US ONC CEP organization Collaborate on commercial strategies across the US Commercial oncology organizati

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