Military Health UI/UX Designer

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Overview LMI is a new breed of digital solutions provider dedicated to accelerating government impact with innovation and speed. Investing in technology and prototypes ahead of need, LMI brings commercial-grade platforms and mission-ready AI to federal agencies at commercial speed. With a focus on agility and collaboration, LMI serves the defense, space, healthcare, and energy sectors — helping agencies navigate complexity and outpace change. Headquartered in Tysons, Virginia, LMI is committed to delivering impactful results that strengthen missions and drive lasting value. We're looking for a UX/UI Designer to work as part of a cross-functional team delivering critical capabilities for the Defense Health Agency (DHA) Revenue Cycle Management (RCM) program. You will have direct access to stakeholders across DHA divisions and RCM program leadership and must be competent and effective working in a military healthcare setting. In this role, you will be the primary driver of user experience (UE) and user interface (UI) design, working in tandem with product managers, full-stack developers, clinicians, and our core platform team. This is equal parts strategic thinker, technical collaborator, and product evangelist. If you thrive in ambiguity, love building something from the ground up, and want to make a tangible difference in how warfighters receive care, we want you. Responsibilities Apply an iterative, design thinking process and lens to help clients solve complex problems in strategic planning, process improvement, technology adoption and evolution, and service delivery. Facilitate discovery and innovation workshops for a range of stakeholders including government audiences, from senior leaders to front-line implementers using human-centered methods, tools, and best practices. Synthesize research and data and craft compelling stories to communicate insights that will shape service and technology innovations. Collaborate closely with product owners, clinicians, program leadership, and end-users to identify needs, pain points, and opportunities to improve clinical workflows and care delivery processes across the product lifecycle. Create wireframes, prototypes, visual designs, and interaction patterns tailored to a range of stakeholders. Design and deliver customized, engaging, results-oriented interventions and workshops to improve organizational and team performance. Apply Human-Centered Design (HCD) principles throughout the design process, including empathetic interviewing, needs assessments, co-design facilitation, and iterative refinement informed by real-world clinical feedback. Ensure designs align with the broader platform design system, UX philosophy, and Total Experience (TX) goals — integrating employee, customer, and user experience considerations into cohesive, end-to-end design solutions. Participate in usability testing, user interviews, and field validation with both clinical staff and patients, then rapidly iterate based on findings. Support developers during implementation and maintain design fidelity throughout the product and delivery lifecycle. Coordinate with product managers to facilitate stakeholder and clinical user interviews; review mockups and prototypes to promote intuitive design and user impact. Work with engineering teams to define features that address specific clinical and operational user problems; build complex prototypes incorporating data or new technology as needed. Leverage analytics and data to track, measure, and make recommendations to optimize user interfaces, clinical workflows, and overall experience. Support design of data capture interfaces, dashboards, and reporting tools that meet both clinical care and program performance needs. Contribute to the evolution of design standards, accessibility compliance (508), and scalable design systems to support the broader program and enterprise. Create internal style guides for HTML and CSS to ensure consistent, predictable user experiences a

概述 LMI是一家新型数字解决方案提供商，致力于以创新和速度加速政府影响力。LMI在需求出现之前就投资于技术和原型，以商业速度将商业级平台和任务就绪型AI带给联邦机构。LMI专注于敏捷性和协作，服务于国防、航天、医疗保健和能源领域——帮助机构应对复杂性并超越变化。LMI总部位于弗吉尼亚州泰森斯，致力于交付有影响力的成果，强化任务并推动持久价值。我们正在寻找一名UX/UI设计师，作为跨职能团队的一员，为国防健康局（DHA）收入周期管理（RCM）项目交付关键能力。您将可以直接接触DHA各司和RCM项目领导层的利益相关者，并且必须能够在军事医疗环境中胜任并有效地工作。在这一角色中，您将成为用户体验（UE）和用户界面（UI）设计的主要推动者，与产品经理、全栈开发人员、临床医生以及我们的核心平台团队紧密合作。这同样需要战略思考者、技术协作者和产品倡导者的能力。如果您能在模糊性中茁壮成长，热爱从零开始构建事物，并希望切实改变作战人员获得医疗服务的方式，我们需要您。职责 应用迭代式设计思维过程和视角，帮助客户解决战略规划、流程改进、技术采用与演进以及服务交付中的复杂问题。使用以人为本的方法、工具和最佳实践，为包括政府受众在内的各类利益相关者（从高级领导到一线实施人员）主持发现和创新研讨会。综合研究和数据，并打造引人入胜的故事以传达洞察，从而塑造服务和技术创新。与产品负责人、临床医生、项目领导层和最终用户密切合作，在产品生命周期中识别需求、痛点以及改善临床工作流程和护理交付流程的机会。为各类利益相关者创建线框图、原型、视觉设计和交互模式。设计并交付定制化、有吸引力、以结果为导向的干预措施和研讨会，以改善组织和团队绩效。在整个设计过程中应用以人为本设计（HCD）原则，包括同理心访谈、需求评估、共同设计引导以及基于真实临床反馈的迭代完善。确保设计与更广泛的平台设计系统、UX理念和整体体验（TX）目标保持一致——将员工、客户和用户体验考量整合为连贯的端到端设计解决方案。参与可用性测试、用户访谈和现场验证，对象包括临床工作人员和患者，然后根据发现快速迭代。在实施过程中支持开发人员，并在产品和交付生命周期中保持设计保真度。与产品经理协调，促进利益相关者和临床用户访谈；审查模型和原型，以促进直观设计和用户影响。与工程团队合作定义功能，以解决特定的临床和运营用户问题；根据需要构建包含数据或新技术的复杂原型。利用分析 and 数据来跟踪、衡量并提出建议，以优化用户界面、临床工作流程和整体体验。支持设计满足临床护理和项目绩效需求的数据采集界面、仪表板和报告工具。为设计标准、无障碍合规（508）和可扩展设计系统的演进做出贡献，以支持更广泛的项目和企业。创建内部HTML和CSS样式指南，以确保一致、可预测的用户体验 a

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