Director of IT

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Who We Are Goodway Group is one of AdAge's 2025's BEST PLACES TO WORK ! As an independent and remote-first media and marketing services firm with a 90+ year history, Goodway Group has the security of an established company combined with a start-up feel. With leading data-driven and technology-enabled digital media and marketing services firm with teams in the U.S. and the UK, our diverse team of digital strategists, media practitioners, technologists and data scientists have won the most prestigious awards for innovative marketing technology, impactful work and inclusive remote-first places to work including being honored as a multiyear winner in Ad Age Best Places to Work, Ad Exchanger's Best Use of Technology by an Agency Award and two MarTech Breakthrough Awards and a certified service partner to The Trade Desk. Goodway is seeking a forward-thinking Director of IT to lead a modern, AI-enabled technology function that drives efficiency, scalability, and business impact. Reporting to the CFO, this role connects IT strategy with overall company objectives—leveraging automation, data, and AI to improve operations and decision-making across the organization. This leader will oversee both an internal IT team and an external helpdesk partner, ensuring seamless support, strong accountability, and a high-performing, well-balanced team. What You Will Do Strategic Financial Alignment - Partner/Collaborate with the CFO, Leadership, and all parts of the organization to align IT strategy, budgets, and investments with business goals and ROI, identify opportunities to improve efficiency through automation and smarter tooling Minimize business disruption and maximize business benefits of the projects Team Leadership Operations - Lead and develop a hybrid IT support model (internal team + external helpdesk) with clear roles, SLAs, and accountability, Ensure the team is properly staffed, balanced, and cross-trained to reduce and eliminate single points of failure. Foster a culture of ownership, responsiveness, and continuous improvement Infrastructure, Security Vendors - Conduct formal risk assessments. Manage SOC2 and other compliance and audit initiatives to ensure that we are compliant with letter and spirit of requirements on an ongoing basis. Oversee secure, reliable, and scalable IT systems, including cloud platforms and enterprise tools. Manage vendor relationships and optimize the technology stack for performance and cost. Implement modern security and governance practices, including AI-related risks. Conduct formal risk assessments. Manage SOC2 and other compliance and audit initiatives to ensure that we are compliant with letter and spirit of requirements on an ongoing basis. AI, Automation Data Enablement - Drive practical adoption of AI and automation to streamline workflows and enhance decision-making. Champion a data-first approach, improving system integration, data quality, and accessibility. Stay out ahead of industry trends, best practices, security and innovation in the IT space, prioritizing and infusing these into the Goodway IT function road map as appropriate. Adoption Change Management - Drive adoption of new tools and workflows across the organization. Enable teams through training and support, particularly in AI-enabled tools and automation What You Bring 10+ years of IT leadership experience, including managing infrastructure, vendors, and support teams Experience operating within or closely with Finance, Legal, HR, and Operations; strong business and cost-management mindset Demonstrated success leading transformation initiatives (cloud, automation, or data platforms) Working knowledge of AI/automation tools and their practical business applications Proven ability to lead distributed teams and third-party partners effectively Strong communicator with a pragmatic, outcomes-driven approach Success Measures Improved operational efficiency through automation and AI adoption High-performing, cross-trained IT team with s

我们是谁 Goodway Group是AdAge 2025年最佳工作场所之一！作为一家拥有90多年历史的独立远程优先媒体和营销服务公司，Goodway Group兼具成熟公司的稳定性和初创企业的氛围。作为领先的数据驱动和技术赋能的数字媒体和营销服务公司，我们在美国和英国设有团队，我们的多元化团队由数字策略师、媒体从业者、技术专家和数据科学家组成，凭借创新的营销技术、有影响力的工作成果和包容性的远程优先工作场所荣获了最负盛名的奖项，包括多年蝉联Ad Age最佳工作场所、Ad Exchanger最佳代理机构技术应用奖和两项MarTech Breakthrough Awards，并且是The Trade Desk的认证服务合作伙伴。Goodway正在寻找一位具有前瞻性思维的IT总监，来领导一个现代化的、AI赋能的IT职能，推动效率、可扩展性和业务影响力。该职位向CFO汇报，将IT战略与公司整体目标相连接——利用自动化、数据和AI来改善整个组织的运营和决策。这位领导者将同时管理内部IT团队和外部helpdesk合作伙伴，确保无缝支持、强有力的问责制以及一个高绩效、均衡发展的团队。您将做什么 战略财务对齐 - 与CFO、领导层及组织各部门合作/协作，使IT战略、预算和投资与业务目标和ROI保持一致，识别通过自动化和更智能的工具提升效率的机会，最大限度地减少业务中断并最大化项目的业务收益 团队领导与运营 - 领导和开发混合IT支持模式（内部团队+外部helpdesk），明确角色、SLA和问责制，确保团队人员配置合理、均衡发展并进行交叉培训，以减少和消除单点故障。培养主人翁意识、响应能力和持续改进的文化 基础设施、安全与供应商 - 开展正式的风险评估。管理SOC2及其他合规和审计举措，确保我们在持续的基础上既符合要求的字面规定也符合其精神实质。监督安全、可靠和可扩展的IT系统，包括云平台和企业工具。管理供应商关系并优化技术栈的性能和成本。实施现代化的安全和治理实践，包括AI相关风险。开展正式的风险评估。管理SOC2及其他合规和审计举措，确保我们在持续的基础上既符合要求的字面规定也符合其精神实质。AI、自动化与数据赋能 - 推动AI和自动化的实际应用，以简化工作流程并增强决策能力。倡导数据优先的方法，改善系统集成、数据质量和可访问性。紧跟IT领域的行业趋势、最佳实践、安全和创新，酌情将其优先纳入并融入Goodway IT职能路线图。采用与变革管理 - 推动新工具和工作流程在整个组织中的采用。通过培训和支持赋能团队，特别是在AI赋能工具和自动化方面 您需要具备 10年以上IT领导经验，包括管理基础设施、供应商和支持团队 在财务、法务、人力资源和运营部门内部或密切合作的经验；强大的业务和成本管理思维 在领导转型举措（云、自动化或数据平台）方面有成功经验 具备AI/自动化工具及其实际业务应用的工作知识 具有有效领导分布式团队和第三方合作伙伴的 proven能力 强大的沟通者，具有务实、结果导向的方法 成功衡量标准 通过自动化和AI采用提升运营效率 高绩效、经过交叉培训的IT团队，具备s

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