Account Director Senior - Public Sector Business Development (Remote, US)

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Lumen is the trusted network for the AI‑powered world, connecting people, data, and applications through our expansive fiber network and connected ecosystem. We enable secure, high‑performance connectivity across cloud, edge, and AI workloads for enterprises, governments, and communities. At Lumen, you’ll work on infrastructure customers rely on today and build for what’s next, where performance, security, and resilience matter. This is a high accountability environment where bold ideas drive real innovation for our customers, partners, and industry. The work is challenging, expectations are clear, and trust is built into how we operate. If you’re ready to take ownership, deliver meaningful impact, and help shape the future of AI‑ready connectivity, join us today. The Role The Business Development Account Director is accountable for developing and implementing the overall market penetration and growth strategy. They will work in close cooperation with internal and external teams to develop winning strategies and multiple strategic alternatives to solve customer problems through competitive positioning. Identifies potential teaming partners to enhance Lumen's value proposition. The Main Responsibilities The Business Development Account Director will gain a firm comprehension of the customer's requirements, long term objectives, hot buttons, and effectively communicates those goals to the internal Lumen groups, to better meet the eventual SOW’s (including product enhancements, pricing initiatives, and partnerships). They understand the strengths/weaknesses of our competitors in order to create/develop strategies that highlight strengths and mitigate weaknesses. They are actively involved in executing responses to complex and challenging problems, Essential Duties: Actively participate in industry associations, facilitates agency/industry meetings for awareness of best practice solutions, and demonstrates value to Lumen through increased awareness, bid opportunities, and win effectiveness Contribute to scheduling of meetings for Lumen Executive Leadership with executives at assigned government organizations Develop and communicate prioritized list of strategic opportunities for target government organizations and briefs senior management on high dollar opportunities Develops and maintains milestones and metrics for presentation to management that measure the progress of strategic plans, projects, and programs against organizational goals and objectives Promote and position Lumen services and solutions through direct and indirect existing contracts, new customer contracts, and teaming opportunities Identifies, qualifies and develops a pipeline of strategic opportunities and growth strategy to achieve annual new business objectives Leads preparation of initial gate reviews and supports capture and proposal efforts throughout the opportunity lifecycle Penetrates target agencies/organizations as assigned and other supporting agencies/organizations to uncover longer term opportunities. Broadens and deepens existing customer relationships to gain strategic positioning, retain existing revenue, and attain additional business. Develops proposals for presentation to customers. Coordinates account resources with representatives from marketing, pre-sales engineering, and product management. Establishes trust, rapport and creditability with client organizations senior leadership and operational managers What We Look For in a Candidate SLED telecommunications, carrier, hardware or network services sales/BD experience required within the last 12 months 7-10 years experience working within the SLED sector, with a minimum 5 years sales/business development experience calling on government/education organizations required Extensive knowledge of wireline telecommunications technologies and recurring revenue business models Knowledge of respective acquisition / procurement policies Ability to articulate telecommunications competitors, landscape, an

Lumen是AI驱动世界的可信网络，通过我们广泛的光纤网络和互联生态系统连接人员、数据和应用。我们为企业、政府和社区提供跨云、边缘和AI工作负载的安全、高性能连接。在Lumen，您将致力于客户今天所依赖的基础设施，并为未来而构建，其中性能、安全性和韧性至关重要。这是一个高问责环境，大胆的想法为我们的客户、合作伙伴和行业推动真正的创新。工作具有挑战性，期望明确，信任融入我们的运营方式。如果您准备好承担责任、交付有意义的影响，并帮助塑造AI就绪连接的未来，请立即加入我们。职位业务发展客户总监负责制定和实施整体市场渗透和增长战略。他们将与内部和外部团队密切合作，制定制胜战略和多种战略替代方案，通过竞争定位解决客户问题。识别潜在的合作夥伴以增强Lumen的价值主张。主要职责业务发展客户总监将深入了解客户的需求、长期目标、热点按钮，并有效地将这些目标传达给Lumen内部团队，以更好地满足最终的SOW（包括产品增强、定价举措和合作伙伴关系）。他们了解竞争对手的优势/劣势，以便创建/制定突出优势并减轻劣势的战略。他们积极参与执行对复杂和挑战性问题的响应，基本职责：积极参与行业协会，促进机构/行业会议以提高对最佳实践解决方案的认识，并通过提高知名度、投标机会和获胜有效性向Lumen展示价值协助安排Lumen高管领导与指定政府组织高管的会议为目标政府组织制定并传达优先战略机会清单，并向高级管理层简要介绍高额机会制定并维护向管理层展示的里程碑和指标，以衡量战略计划、项目和项目相对于组织目标和目的的进展通过直接和间接现有合同、新客户合同和合作机会推广和定位Lumen服务和解决方案识别、鉴定和开发战略机会管道和增长战略，以实现年度新业务目标领导初步门禁审查的准备，并在机会生命周期内支持捕获和提案工作渗透指定的目标机构/组织以及其他支持机构/组织，以发现长期机会。扩大和深化现有客户关系，以获得战略定位、保留现有收入并获得额外业务。制定提案以向客户展示。与营销、售前工程和产品管理代表协调客户资源。与客户组织的高级领导和运营经理建立信任、融洽关系和信誉我们寻找的候选人过去12个月内需要具备SLED电信、运营商、硬件或网络服务销售/BD经验7-10年在SLED领域的工作经验，其中至少5年面向政府/教育组织的销售/业务发展经验必备深入了解有线电信技术和经常性收入业务模式了解各自的采购/采购政策能够阐述电信竞争对手、格局和

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