Senior Manager, Data Center Support Services

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<p><span>This role focuses on the operational execution of GPU, network, and compute infrastructure required to support large-scale AI workloads. You will help formalize how AI infrastructure build operations are delivered at sites such as JBP/FYV, including the type of work being performed, the ownership boundaries, and which activities should remain within the build operations function versus being handled by partner teams, vendors, or other Oracle organizations.</span><br><span>You will work closely with internal teams including TPM, DCBT, DCO, DCFE, DCSO, Capacity Planning, Network, Logistics, and Deployment teams, as well as external data center partners and vendors. The role requires a strong understanding of mission-critical data center operations, AI infrastructure, physical deployment workflows, incident response, and vendor coordination.</span></p>
<p>Career Level - M3</p>
<div class="WordSection1"><p style="margin-bottom: 12pt;"><span style="color: rgb(29, 28, 29); font-family: &quot;Times New Roman&quot;, serif;">Main responsibilities include:</span></p><ul style="list-style-type: disc;"><li style="margin-bottom: 1.5pt; margin-top: 1.5pt;"><span style="color: rgb(29, 28, 29); font-family: &quot;Times New Roman&quot;, serif;">Define and manage the build operations model for GPU, network, compute, power, cooling, and related infrastructure.</span></li><li style="margin-bottom: 1.5pt; margin-top: 1.5pt;"><span style="color: rgb(29, 28, 29); font-family: &quot;Times New Roman&quot;, serif;">Create clear processes, ownership, SLAs, reporting, escalation paths, and operational standards.</span></li><li style="margin-bottom: 1.5pt; margin-top: 1.5pt;"><span style="color: rgb(29, 28, 29); font-family: &quot;Times New Roman&quot;, serif;">Oversee physical deployment from material delivery, rack installation, cabling, TCS connection, power-on, validation, and handover to operations.</span></li><li style="margin-bottom: 1.5pt; margin-top: 1.5pt;"><span style="color: rgb(29, 28, 29); font-family: &quot;Times New Roman&quot;, serif;">Ensure deployment work is completed safely, consistently, and in line with Oracle standards and project timelines.</span></li><li style="margin-bottom: 1.5pt; margin-top: 1.5pt;"><span style="color: rgb(29, 28, 29); font-family: &quot;Times New Roman&quot;, serif;">Identify deployment blockers and coordinate resolution with Oracle teams, vendors, logistics providers, and data center partners.</span></li><li style="margin-bottom: 1.5pt; margin-top: 1.5pt;"><span style="color: rgb(29, 28, 29); font-family: &quot;Times New Roman&quot;, serif;">Mentor and develop DCTs, shift leads, site leads, and fly-in support teams across JAPAC.</span></li><li style="margin-bottom: 1.5pt; margin-top: 1.5pt;"><span style="color: rgb(29, 28, 29); font-family: &quot;Times New Roman&quot;, serif;">Provide technical operations guidance on rack layout, cabling, power, cooling, serviceability, logistics flow, and build sequencing.</span></li><li style="margin-bottom: 1.5pt; margin-top: 1.5pt;"><span style="color: rgb(29, 28, 29); font-family: &quot;Times New Roman&quot;, serif;">Manage vendors and partners to ensure they meet Oracle’s safety, quality, timeline, and process requirements.</span></li><li style="margin-bottom: 1.5pt; margin-top: 1.5pt;"><span style="color: rgb(29, 28, 29); font-family: &quot;Times New Roman&quot;, serif;">Improve material movement, receiving, staging, inventory tracking, store room processes, and spare parts readiness.</span></li><li style="margin-bottom: 1.5pt; margin-top: 1.5pt;"><span style="color: rgb(29, 28, 29); font-family: &quot;Times New Roman&quot;, serif;">Support steady-state operations, including maintenance, break/fix, incident response, escalation, and service restoration.</span></li><li style="margin-bottom: 1.5pt; margin-top: 1.5pt;"><span style="color: rgb(29, 28, 29); font-family: &quot;Times New Roman&quot;, serif;">Capture lessons learned from deployments and incidents to improve future build execution.</span></li><li style="margin-bottom: 1.5pt; margin-top: 1.5pt;"><span style="color: rgb(29, 28, 29); font-family: &quot;Times New Roman&quot;, serif;">Use tools such as Jira, Confluence, dashboards, and reports to track progress, risks, blockers, and operational readiness.</span></li><li style="margin-bottom: 1.5pt; margin-top: 1.5pt;"><span style="color: rgb(29, 28, 29); font-family: &quot;Times New Roman&quot;, serif;">Drive continuous improvement in deployment quality, execution efficiency, hardware availability, and time to market.</span></li></ul><p>&nbsp;</p><p><span style="color: rgb(29, 28, 29); font-family: &quot;Times New Roman&quot;, serif;">Overall, the role ensures Oracle’s AI infrastructure builds in JAPAC are delivered safely, efficiently, and consistently while building strong regional execution capability.</span></p></div>
The CHS Hyperscale Deployment Manager, JAPAC leads the end-to-end execution of physical AI infrastructure deployments across Oracle data centers in the JAPAC region, ensuring the successful delivery of GPU, network, and compute infrastructure. The role coordinates cross-functional teams, vendors, and data center partners while defining operational ownership and optimizing deployment workflows for large-scale, mission-critical AI infrastructure.

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