Vice President, AI Infrastructure Support Engineer

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<div class="SCXW146628051 BCX8" style="-webkit-tap-highlight-color: transparent; -webkit-text-stroke-width: 0px; -webkit-user-drag: none; background-color: rgb(255, 255, 255); color: rgb(0, 0, 0); font-family: &quot;Segoe UI&quot;, &quot;Segoe UI Web&quot;, Arial, Verdana, sans-serif; font-size: 12px; font-style: normal; font-variant-caps: normal; font-variant-ligatures: normal; font-weight: 400; letter-spacing: normal; margin: 0px; orphans: 2; padding: 0px; text-align: start; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thickness: initial; text-indent: 0px; text-transform: none; user-select: text; white-space: normal; widows: 2; word-spacing: 0px;"><div class="OutlineElement Ltr SCXW146628051 BCX8" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; clear: both; cursor: text; direction: ltr; margin: 0px; overflow: visible; padding: 0px; position: relative; user-select: text;"><p class="Paragraph SCXW146628051 BCX8" paraid="1012490119" paraeid="{0efba46e-ead4-41c1-8f5a-515a325dc285}{77}" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: transparent; color: windowtext; font-kerning: none; font-style: normal; font-weight: normal; margin: 0px 0px 10.6667px; overflow-wrap: break-word; padding: 0px; text-align: left; text-indent: 0px; user-select: text; vertical-align: baseline;"><span style="font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif;"><span class="TextRun SCXW146628051 BCX8 NormalTextRun" data-contrast="auto" xml:lang="EN-GB" lang="EN-GB" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 11pt; font-variant-ligatures: none !important; line-height: 18.3458px; margin: 0px; padding: 0px; user-select: text;">&nbsp;</span></span>At BNY, our culture allows us to run our company better and enables employees’ growth and success.<span style="font-family: Arial, sans-serif;"> </span><span lang="EN-GB">As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.</span><span style="font-family: Arial, sans-serif;"> </span>&nbsp;</p><p><span lang="EN-GB">Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.</span><span style="font-family: Arial, sans-serif;"> </span>&nbsp;</p><p><span lang="EN-GB">We’re seeking&nbsp;a future team member for the role of&nbsp;Vice President, AI Infrastructure Support Engineer to join our&nbsp;AI Infrastructure Support&nbsp;team in&nbsp;Lake Mary, FL or New York, NY or Pittsburgh, PA&nbsp;Location.</span>&nbsp;</p><p><span data-teams="true"><strong>In this role, you'll make an impact in the following ways:</strong>&nbsp;</span></p><ul><li><span data-teams="true">Deliver operational support and drive issue resolution for AI infrastructure, GPU platforms, and associated production services.</span></li><li><span data-teams="true">Support the deployment, orchestration, and monitoring of AI/ML workloads across distributed environments using <strong>Kubernetes</strong> and <strong>Docker</strong>.</span></li><li><span data-teams="true">Apply hands-on expertise with <strong>NVIDIA GPU infrastructure</strong>, including <strong>A100, H100, and B200 nodes</strong>, to support provisioning, utilization, performance tuning, and ongoing platform operations.</span></li><li><span data-teams="true">Build, maintain, and optimize automation scripts and tooling using <strong>Ansible</strong>, <strong>Python</strong> and <strong>Shell scripting</strong> to improve efficiency and reliability.</span></li><li><span data-teams="true">Manage incidents, service requests, and change activity through enterprise workflow and ticketing platforms such as <strong>JIRA</strong> and <strong>ServiceNow</strong>.</span></li><li><span data-teams="true">Partner with cross-functional teams across engineering, platform, and operations to implement <strong>DevOps</strong> best practices, including <strong>CI/CD using GitLab</strong>, containerized deployment models, and secure access management through <strong>Azure AD</strong>.</span></li><li><span data-teams="true">Create and maintain clear technical documentation, including <strong>runbooks, standard operating procedures, support guides, and infrastructure architecture artifacts</strong>.</span></li><li><span data-teams="true">Diagnose and resolve <strong>networking, storage, and system performance issues</strong> affecting AI infrastructure and high-performance compute workloads.</span></li><li><span data-teams="true">Participate in a rotating <strong>on-call support model</strong>, including occasional weekend coverage, to help maintain high availability and operational excellence.</span></li></ul><p>&nbsp;</p><p><span data-teams="true" style="font-size: inherit;"><strong>To be successful in this role, we’re seeking the following:</strong></span></p><ul><li><span data-teams="true">Bachelor’s degree in Computer Science, Engineering, Information Technology, or a related field, or equivalent practical experience.</span></li><li><span data-teams="true">Strong experience supporting <strong>AI infrastructure, GPU platforms, or high-performance compute environments</strong> in enterprise or production settings.</span></li><li><span data-teams="true">Hands-on experience working with <strong>NVIDIA GPU nodes</strong>, including <strong>A100, H100, and B200</strong> systems.</span></li><li><span data-teams="true">Solid understanding of <strong>Kubernetes</strong> and <strong>Docker</strong> for deploying, managing, and troubleshooting distributed workloads.</span></li><li><span data-teams="true">Proficiency in Ansible, &nbsp;<strong>Python</strong> and <strong>Shell scripting</strong> for automation, tooling, and operational support tasks.</span></li><li><span data-teams="true">Experience with <strong>DevOps practices</strong> and tools, including <strong>GitLab CI/CD</strong>, infrastructure automation, and container-based delivery models.</span></li><li><span data-teams="true">Familiarity with enterprise ticketing and service management platforms such as <strong>JIRA</strong> and <strong>ServiceNow</strong>.</span></li><li><span data-teams="true">Good knowledge of <strong>networking, storage, Linux systems administration, and infrastructure troubleshooting</strong> in complex technical environments.</span></li><li><span data-teams="true">Understanding of <strong>identity and access management</strong>, including secure access controls such as <strong>Azure AD</strong>.</span></li><li><span data-teams="true">Strong problem-solving skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment.</span></li><li><span data-teams="true">Effective written and verbal communication skills, with the ability to document processes and collaborate across technical and non-technical teams.</span></li><li><span data-teams="true">Willingness to participate in <strong>on-call rotations</strong> and provide occasional weekend support as needed.</span></li></ul><p>&nbsp;</p><p>At BNY, our culture speaks for<span style="font-family: Arial, sans-serif;"> </span>itself, check<span style="font-family: Arial, sans-serif;"> </span>out the latest BNY news at:<span style="font-family: Arial, sans-serif;"> </span><span>&nbsp;</span></p><p><a target="_blank" rel="noopener noreferrer" href="https://www.bny.com/corporate/global/en/about-us/newsroom.html"><span style="color: windowtext;">BNY Newsroom</span></a><span style="font-family: Arial, sans-serif;"> </span>&nbsp;</p><p><a target="_blank" rel="noopener noreferrer" href="https://www.linkedin.com/company/bnyglobal/posts/?feedView=all"><span style="color: windowtext;">BNY LinkedIn</span><span style="color: windowtext; font-family: Arial, sans-serif;"> </span></a><span style="font-family: Arial, sans-serif;"> </span>&nbsp;</p><p><span style="font-family: Arial, sans-serif;"> </span>&nbsp;</p><p><span style="font-family: Arial, sans-serif;"> </span>Here’s a few of our recent awards:<span style="font-family: Arial, sans-serif;">  </span><span>&nbsp;</span></p><ul style="list-style-type: disc;"><li>America’s Most Innovative Companies, Fortune, 2025<span style="font-family: Arial, sans-serif;"> </span><span>&nbsp;</span></li><li>World’s Most Admired Companies, Fortune 2025<span style="font-family: Arial, sans-serif;"> </span><span>&nbsp;</span></li><li>“Most Just Companies”, Just Capital and CNBC, 2025<span style="font-family: Arial, sans-serif;"> </span><span>&nbsp;</span></li></ul><p><span style="font-family: Arial, sans-serif;"> </span>&nbsp;<br><span lang="EN">Our Benefits and Rewards:</span><span style="font-family: Arial, sans-serif;"><span lang="EN"> </span> </span>&nbsp;</p><p><span lang="EN-GB">BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.</span><span style="font-family: Arial, sans-serif;"><span lang="EN-GB"> </span> </span>&nbsp;</p><p><span style="font-family: Arial, sans-serif;"> </span>&nbsp;</p><p><span lang="EN">BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.</span><span style="font-family: Arial, sans-serif;"> </span>&nbsp;</p><p>&nbsp;</p><p>&nbsp;</p></div></div>

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