VP, Risk & Regulatory Production Services Application Support

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<p>We're seeking a VP, Production Services Application Support professional to join our Risk &amp; Regulatory Execution Services team in Singapore.</p><p><strong>In this role, you’ll make an impact in the following ways:</strong></p><ul style="list-style-type: disc;"><li style="line-height: normal; margin-bottom: 0in;"><span>Operational discipline and risk reduction: Strengthen incident, problem, change, and escalation management processes, reducing repeat issues, control gaps, and operational risk while driving measurable improvements in platform stability.</span></li><li style="line-height: normal; margin-bottom: 0in;"><span>End-to-end ownership and execution: Operate with a strong ownership mindset, driving initiatives through to completion and ensuring outcomes are delivered with accountability, urgency, and quality.</span></li><li style="line-height: normal; margin-bottom: 0in;"><span>Automation, AI, and enablement focus: Champion an automation-first mindset, leveraging AI, observability, and tooling to eliminate manual effort, improve service quality, and enable scalable, proactive support models.</span></li><li style="line-height: normal; margin-bottom: 0in;"><span>Continuous improvement and engineering mindset: Identify systemic issues and drive sustainable remediation through process simplification, platform improvements, and close partnership with engineering teams.</span></li><li style="line-height: normal; margin-bottom: 0in;"><span>Market Risk domain leadership: Provide leadership across Risk &amp; Regulatory reporting platforms, ensuring strong understanding of electronic trading, liquidity management, execution workflows, market venues, and critical business services supporting global foreign exchange trading activity.</span></li><li style="line-height: normal; margin-bottom: 0in;"><span>Stakeholder engagement and influence: Build strong, trusted relationships with business, engineering, operations, and trading stakeholders, providing clear communication, transparency, and effective governance for business-critical services.</span></li><li style="line-height: normal; margin-bottom: 0in;"><span>Service reliability and platform stability: Drive improvements in availability, resiliency, SLA performance, incident reduction, and time to restore service for critical trading and execution platforms supporting the Risk and Regulatory reporting business.</span></li></ul><p>&nbsp;</p><p><strong>To be successful in this role, we're seeking the following:</strong></p><ul style="list-style-type: disc;"><li style="line-height: normal; margin-bottom: 0in;"><span>Extensive experience in global production services/application support, supporting mission-critical platforms across multiple regions utilizing follow-the-sun support models.</span></li><li style="line-height: normal; margin-bottom: 0in;"><span>Proven track record of leading incident, problem, and change management, delivering measurable improvements in stability, reduction of recurring issues, and strong service recovery execution in high-pressure trading environments.</span></li><li style="line-height: normal; margin-bottom: 0in;"><span>Demonstrated automation-first and AI-enabled mindset, with experience driving tooling, observability, and process automation to improve efficiency and reduce operational toil.</span></li><li style="line-height: normal; margin-bottom: 0in;"><span>Strong ownership mentality and execution focus, with the ability to take initiatives from concept through delivery and embed sustainable outcomes.</span></li><li style="line-height: normal; margin-bottom: 0in;"><span>Deep technical and operational experience across production environments, including monitoring, observability, resiliency, infrastructure, middleware, cloud, and application support within complex enterprise ecosystems.</span></li><li style="line-height: normal; margin-bottom: 0in;"><span>Experience supporting Risk &amp; Regulatory systems, risk and valuation support across FX/ Options and Futures, market data systems, or capital markets platforms, with a strong understanding of foreign exchange market structure and front-to-back trade lifecycles.</span></li><li style="line-height: normal; margin-bottom: 0in;"><span>Demonstrated ability to influence senior stakeholders and drive strategic service improvements across operating model, governance, risk, and control frameworks.</span></li><li style="line-height: normal; margin-bottom: 0in;"><span>Strong collaboration and communication skills, with the ability to engage effectively across front office trading, business, operations, and engineering teams.</span></li><li style="line-height: normal; margin-bottom: 0in;"><span>Hands-on experience with Windows and Linux, CI/CD pipelines, and messaging platforms such as Kafka and MQ, along with programming/scripting languages including Java and Python.</span></li><li style="line-height: normal; margin-bottom: 0in;"><span>Knowledge of Murex platform, Trade/portfolio simulation, valuation models, market data feeds, pre-Trade / Post Trade workflows, EOD Batch monitoring is essential.</span></li><li style="line-height: normal; margin-bottom: 0in;"><span>Bachelor's degree in computer science or a related discipline (or equivalent experience); advanced degree is a plus.</span></li><li style="line-height: normal; margin-bottom: 0in;"><span style="font-family: Aptos, sans-serif;"><span style="font-size: 12pt; line-height: 115%;">10+ years of experience across multiple areas of information technology, with experience in global markets, electronic trading, or financial services strongly preferred.</span></span></li></ul><p>&nbsp;</p><p><strong>Nice-to-Have Qualifications</strong></p><ul style="list-style-type: disc;"><li><p style="line-height: normal; margin-bottom: 0in;"><span>Experience supporting pricing, risk and valuations processes, intraday / End of Day PnL reporting and understanding market data feeds.</span></p></li><li style="line-height: normal; margin-bottom: 0in;"><span>Knowledge of FX spot, forwards, swaps, NDFs, and related trading workflows.</span></li><li style="line-height: normal; margin-bottom: 0in;"><span>Familiarity with regulatory and operational requirements impacting global FX markets.</span></li><li style="line-height: normal; margin-bottom: 0in;"><span>Experience supporting Murex systems would be preferred.</span></li></ul><p>&nbsp;</p>

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