Technical Operations Engineer 3

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<p><span style="color: black; font-family: &quot;Aptos Display&quot;, sans-serif;"><span style="font-size: 13.5pt;">At Oracle Cloud Infrastructure (OCI), we build the more intelligent future of cloud. OCI Sovereign Cloud is a team of smart, motivated, and diverse people that are focused on bringing the world's most important work to OCI. We build and operate our government, classified, and sovereign cloud regions to be reliable and high performance, just like our public cloud. Our customers and their mission are the center of what we do. We strive to improve our knowledge of the challenges our customers face which we use to enhance our cloud capabilities and work together to deliver their mission.</span></span></p><p><span style="color: black; font-family: &quot;Aptos Display&quot;, sans-serif;"><span style="font-size: 13.5pt;">We're looking for a Senior Technical Operations Engineer responsible for the operation of production environments, including systems and databases, supporting critical business operations. You will perform administration and analysis for multiple production environments and recommend new and novel solutions to improve availability, performance, and supportability. This is an opportunity to bring a combination of deep technical knowledge with administration/analysis knowledge of Oracle's Cloud Infrastructure to provide escalation support to a wide range of complex production environment problems related to immense growth, scaling, leveraging the cloud, extremely high performance, and high availability requirements.</span></span></p><p><span style="color: black; font-family: &quot;Aptos Display&quot;, sans-serif;"><span style="font-size: 13.5pt;">Career Level - IC3</span></span></p>
<p><span style="font-family: &quot;Aptos Display&quot;, sans-serif;"><strong>Responsibilities</strong></span></p><ul style="list-style-type: disc;"><li style="color: black; line-height: normal;"><span style="font-family: &quot;Aptos Display&quot;, sans-serif;">Install, monitor, maintain, support, and optimize all production server hardware and software.</span></li><li style="color: black; line-height: normal;"><span style="font-family: &quot;Aptos Display&quot;, sans-serif;">Provide technical support for complex technical issues which may include leading problem management cases and providing management status.</span></li><li style="color: black; line-height: normal;"><span style="font-family: &quot;Aptos Display&quot;, sans-serif;">Coordinate escalated support cases and lead appropriate internal technical resources and/or third-party vendors to resolution and coordinate a storage infrastructure of Oracle system and database appliances.</span></li><li style="color: black; line-height: normal;"><span style="font-family: &quot;Aptos Display&quot;, sans-serif;">Responsible for Oracle production environments; assist with server operating system and application upgrades, bug fixes, and patching; and work on standardization projects for both hardware and software under the Oracle technology stack while providing consistent system uptime as expected in a Cloud environment.</span></li><li style="color: black; line-height: normal;"><span style="font-family: &quot;Aptos Display&quot;, sans-serif;">This team will provide support and administration on a 24/7 basis and will require rotation across day and night shifts.</span></li></ul><p style="line-height: normal;"><span style="color: black; font-family: &quot;Aptos Display&quot;, sans-serif;"><span style="font-size: 13.5pt;"><strong>Requirements:</strong></span></span></p><ul style="list-style-type: disc;"><li style="color: black; line-height: normal;"><span style="font-family: &quot;Aptos Display&quot;, sans-serif;">Japanese Language Skill: Native level, English: business level</span></li><li style="color: black; line-height: normal;"><span style="font-family: &quot;Aptos Display&quot;, sans-serif;">Bachelor's degree in computer science or equivalent work experience</span></li><li style="color: black; line-height: normal;"><span style="font-family: &quot;Aptos Display&quot;, sans-serif;">Experience with Linux System Administration, Networking, Storage, Compute, and Virtualization</span></li><li style="color: black; line-height: normal;"><span style="font-family: &quot;Aptos Display&quot;, sans-serif;">An understanding of infrastructure as code tooling</span></li><li style="color: black; line-height: normal;"><span style="font-family: &quot;Aptos Display&quot;, sans-serif;">Experience participating in or running incident bridges</span></li><li style="color: black; line-height: normal;"><span style="font-family: &quot;Aptos Display&quot;, sans-serif;">Customer focus, with a passion for delighting customers</span></li><li style="color: black; line-height: normal;"><span style="font-family: &quot;Aptos Display&quot;, sans-serif;">Experience in cloud technical support, operations, NOC or similar is preferred, but not required</span></li><li style="color: black; line-height: normal;"><span style="font-family: &quot;Aptos Display&quot;, sans-serif;">Demonstrate ability to quickly learn new technical disciplines and then train others.</span></li></ul>
Responsible for the operation of production environments, including systems and databases, supporting critical business operations.

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