Credit & Collections Analyst (Portuguese)

BENGALURU, KARNATAKA, India办公方式未标注

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必备技能

Accounts ReceivableAutomationERPOracleProcess Improvement财务

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职位描述

Job Summary
We are seeking a Portuguese-speaking Analyst  to support global Accounts Receivable Cash Applications operations for LAD countries.
The role is primarily responsible for accurately and timely processing customer-payment transactions, applying and reconciling receipts against customer invoices, resolving routine payment-application issues, and maintaining accurate customer accounts. The role operates within established procedures, internal controls, compliance requirements, and service-level agreements, with non-standard or policy-sensitive matters appropriately escalated. 
 Key Responsibilities<ul style="list-style-type: disc;"><li>Apply and allocate customer payments accurately against the appropriate invoices and customer accounts, following established procedures and controls.</li><li>Investigate unapplied or misapplied payments, identify routine discrepancies, and coordinate with relevant teams to resolve payment-application issues.</li><li>Perform customer-account and payment reconciliations, ensuring receipts and outstanding balances are accurately reflected and supported by appropriate documentation.</li><li>Process routine payment-related activities, including refunds, chargebacks, and other approved adjustments, in accordance with defined procedures and approvals.</li><li>Respond to routine customer and internal stakeholder queries related to payments, invoice application, account balances, and payment status.</li><li>Partner with Collections, Accounts Receivable, Sales, and other regional or internal Finance teams to resolve standard cash-application issues.</li><li>Identify transaction errors, recurring issues, process gaps, and system-related problems; escalate complex or non-standard matters to the appropriate Manager or functional team.</li><li>Maintain accurate records and operational reporting while consistently meeting SLA, control, compliance, and process requirements.</li></ul>Qualifications & SkillsMandatory<ul style="list-style-type: disc;"><li>Portuguese language proficiency sufficient for the role's required customer and stakeholder interactions.</li><li>Relevant experience in Accounts Receivable, Cash Applications, Order-to-Cash, or related finance operations.</li><li>Hands-on experience processing and applying customer payments and resolving routine payment discrepancies.</li><li>Experience performing account/payment reconciliations and investigating variances.</li><li>Strong attention to detail and demonstrated ability to process transactions accurately within defined SLAs.</li><li>Ability to work effectively within established SOPs, internal controls, approval workflows, and compliance requirements.</li><li>Ability to identify routine versus complex issues and escalate appropriately.</li><li>Strong collaboration and communication skills for working with customers and cross-functional Finance teams.</li></ul>Good-to-Have<ul style="list-style-type: disc;"><li>Experience supporting LAD/Latin America customers or Finance operations.</li><li>Experience in a global shared-services, GFIC, GBS, or captive Finance environment.</li><li>Experience with Oracle ERP or other ERP/cash-application systems.</li><li>Experience handling refunds, chargebacks, payment-on-account, unapplied cash, or complex payment matching.</li><li>Experience supporting process improvement, operational reporting, or automation initiatives.</li><li>Experience working with multinational customers and geographically distributed Finance teams.</li></ul>Self-Assessment Questions<ul style="list-style-type: disc;"><li>Do I have hands-on experience in Accounts Receivable, Cash Applications, Order-to-Cash, or a related finance-operations environment?</li><li>Am I proficient in Portuguese at the level needed for the role's customer and stakeholder interactions?</li><li>Have I independently applied customer payments, investigated discrepancies, and resolved routine cash-application issues?</li><li>Am I confident performing payment/account reconciliations and maintaining accurate supporting documentation?</li><li>Have I consistently delivered accurate transactional work within defined SLAs, controls, and procedures?</li></ul>
Job Summary

We are seeking a Portuguese-speaking Analyst to support global Accounts Receivable Cash Applications operations for LAD countries.

The role is primarily responsible for accurately and timely processing customer-payment transactions, applying and reconciling receipts against customer invoices, resolving routine payment-application issues, and maintaining accurate customer accounts. The role operates within established procedures, internal controls, compliance requirements, and service-level agreements, with non-standard or policy-sensitive matters appropriately escalated.

🈯 翻译这份 JD · 红灯 0 / 黄灯 0 / 绿灯 0点开 ▾

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没扫到常见信号词——这份 JD 直白得不常见。照常确认节奏、汇报线和薪酬范围。

词典只标"常见信号"，不对公司下结论——红灯 = 面试里该当面确认的问题。想自己翻别的 JD：JD 翻译器 →

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公司 · Company

Oracle

在招5个岗位

BENGALURU, KARNATAKA, India来源：ATS 官方

⚑ 岗位信息收录自公开招聘页（ATS 官方），以雇主官网为准