Principal Systems Software Engineer
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职位描述
<p>Owns complex system modules and fleet automation workflows for Edge Cloud infrastructure; defines integration contracts across software, firmware, and hardware. Leads deep-dive investigations for incidents and hard faults; creates durable fixes and preventive controls, preferable with AI assistance. Designs performance, reliability, and fault-tolerance improvements for drivers, services, and provisioning pipelines at scale. Elevates code quality via reviews, patterns, and tooling; sets standards for observability, security, and compliance. Guides platform bring-up and diagnostics; collaborates with silicon, board, and firmware partners to validate end-to-end behavior. Designs and implements firmware components integrating diverse interfaces and protocols; diagnoses cross-domain issues (firmware/hardware/OS/ bootloaders).</p>
<p style="line-height:normal;margin-bottom:0in;"><span style="font-family:inherit;"><strong>Key Responsibilities</strong></span><br><span style="font-family:inherit;"><strong>Systems Software Development:</strong></span></p><ul style="padding-left:48px;"><li><p style="line-height:normal;margin-bottom:0in;margin-right:0in;margin-top:0in;tab-stops:list .5in;"><span style="font-family:inherit;">Design, develop, and maintain complex system software modules for managing, monitoring, and provisioning computer servers, storage, networking, and GPU subsystems in hyperscale environment.</span></p></li><li><p style="line-height:normal;margin-bottom:0in;margin-right:0in;margin-top:0in;tab-stops:list .5in;"><span style="font-family:inherit;">Utilizes advanced knowledge to design, develop, and deploy software layers and tooling to automate hardware provisioning and onboarding of servers to large-scale fleet.</span></p></li><li><p style="line-height:normal;margin-bottom:0in;margin-right:0in;margin-top:0in;tab-stops:list .5in;"><span style="font-family:inherit;">Play a significant role in platform bring-up, firmware updates, platform-level diagnostics, and complex cross-layer debugging.</span></p></li><li><p style="line-height:normal;margin-bottom:0in;margin-right:0in;margin-top:0in;tab-stops:list .5in;"><span style="font-family:inherit;">Diagnose and resolve complex issues across software, firmware, and hardware layers, working in DevOps and incident response paradigms to maintain reliability and availability.</span></p></li></ul><p style="line-height:normal;margin-bottom:0in;"><span style="font-family:inherit;"><strong>Software Development and Coding:</strong></span></p><ul style="padding-left:48px;"><li><p style="line-height:normal;margin-bottom:0in;margin-right:0in;margin-top:0in;tab-stops:list .5in;"><span style="font-family:inherit;">Designs software solutions and analyzes and identifies requirements to achieve business and operational goals, sharing results with manager upon completion.</span></p></li><li><p style="line-height:normal;margin-bottom:0in;margin-right:0in;margin-top:0in;tab-stops:list .5in;"><span style="font-family:inherit;">Adheres to and improves execution of all phases of the software development lifecycle; provides guidance and coaching to engineers to drive improvements.</span></p></li><li><p style="line-height:normal;margin-bottom:0in;margin-right:0in;margin-top:0in;tab-stops:list .5in;"><span style="font-family:inherit;">Utilizes advanced knowledge to develop and guide new software features and enhancements leading design specifications, ensuring accessibility, and develops documents to clarify software design and code.</span></p></li><li><p style="line-height:normal;margin-bottom:0in;margin-right:0in;margin-top:0in;tab-stops:list .5in;"><span style="font-family:inherit;">Leads code reviews in multiple areas to help drive improvements.</span></p></li><li><p style="line-height:normal;margin-bottom:0in;margin-right:0in;margin-top:0in;tab-stops:list .5in;"><span style="font-family:inherit;">Conducts debugging and troubleshooting to identify and fix complex software issues.</span></p></li><li><p style="line-height:normal;margin-bottom:0in;margin-right:0in;margin-top:0in;tab-stops:list .5in;"><span style="font-family:inherit;">Develops fixes for identified issues.</span></p></li><li><p style="line-height:normal;margin-bottom:0in;margin-right:0in;margin-top:0in;tab-stops:list .5in;"><span style="font-family:inherit;">Implements comprehensive software testing (e.g., functional and non-functional testing), quality assurance processes, software error logging, monitoring, and observability for effective debugging, sharing work with manager and/or lead upon completion.</span></p></li><li><p style="line-height:normal;margin-bottom:0in;margin-right:0in;margin-top:0in;tab-stops:list .5in;"><span style="font-family:inherit;">Conducts performance profiling and optimization of coding, building scalable solutions, and anticipating and resolving potential outcomes.</span></p></li><li><p style="line-height:normal;margin-bottom:0in;margin-right:0in;margin-top:0in;tab-stops:list .5in;"><span style="font-family:inherit;">Troubleshoots and resolves complex issues related to application programming interface (API) functionality and integration. Implements complex API versioning, lifecycle, and interoperability strategies.</span></p></li></ul><p style="line-height:normal;margin-bottom:0in;"><span style="font-family:inherit;"><strong>Software Architecture - Software System Structural Design:</strong></span></p><ul style="padding-left:48px;"><li><p style="line-height:normal;margin-bottom:0in;margin-right:0in;margin-top:0in;tab-stops:list .5in;"><span style="font-family:inherit;">Implements and contributes to developing software, systems, and services, ensuring review by manager and/or senior technical leaders upon completion. Recommends project or design scope.</span></p></li><li><p style="line-height:normal;margin-bottom:0in;margin-right:0in;margin-top:0in;tab-stops:list .5in;"><span style="font-family:inherit;">Provides technical guidance and coaching to less experienced developers in existing software architecture.</span></p></li><li><p style="line-height:normal;margin-bottom:0in;margin-right:0in;margin-top:0in;tab-stops:list .5in;"><span style="font-family:inherit;">Contributes to periodic reviews and ensures adherence to architectural standards.</span></p></li><li><p style="line-height:normal;margin-bottom:0in;margin-right:0in;margin-top:0in;tab-stops:list .5in;"><span style="font-family:inherit;">Collaborates with stakeholders and networks externally to ensure work aligns with software architecture.</span></p></li><li><p style="line-height:normal;margin-bottom:0in;margin-right:0in;margin-top:0in;tab-stops:list .5in;"><span style="font-family:inherit;">Implements complex performance optimization and scalability strategies in software design.</span></p></li><li><p style="line-height:normal;margin-bottom:0in;margin-right:0in;margin-top:0in;tab-stops:list .5in;"><span style="font-family:inherit;">Occasionally conducts technology research and evaluation for potential architectural changes that may have an impact on results for the team.</span></p></li></ul><p style="line-height:normal;margin-bottom:0in;"><span style="font-family:inherit;"><strong>Issue/Defect Collaboration - Software Products Support:</strong></span></p><ul style="padding-left:48px;"><li><p style="line-height:normal;margin-bottom:0in;margin-right:0in;margin-top:0in;tab-stops:list .5in;"><span style="font-family:inherit;">Collaborates with stakeholders to understand customer issues and align solutions.</span></p></li><li><p style="line-height:normal;margin-bottom:0in;margin-right:0in;margin-top:0in;tab-stops:list .5in;"><span style="font-family:inherit;">May provide advanced technical guidance and support to customers regarding customer-reported issues.</span></p></li><li><p style="line-height:normal;margin-bottom:0in;margin-right:0in;margin-top:0in;tab-stops:list .5in;"><span style="font-family:inherit;">Advocates for customers' interests and suggests product enhancements based on feedback.</span></p></li><li><p style="line-height:normal;margin-bottom:0in;margin-right:0in;margin-top:0in;tab-stops:list .5in;"><span style="font-family:inherit;">Provides input to ensure customer satisfaction through timely resolution of issues and effective communication.</span></p></li><li><p style="line-height:normal;margin-bottom:0in;margin-right:0in;margin-top:0in;tab-stops:list .5in;"><span style="font-family:inherit;">Identifies and implements customer issue and/or defect handling and training processes.</span></p></li><li><p style="line-height:normal;margin-bottom:0in;margin-right:0in;margin-top:0in;tab-stops:list .5in;"><span style="font-family:inherit;">Investigates and troubleshoots complex and broad reaching/scoped maintenance issues to ensure customer agreement on short- and long-term solutions (e.g., future enhancements).</span></p></li></ul><p style="line-height:normal;margin-bottom:0in;"><span style="font-family:inherit;"><strong>Practices and Standards Compliance - Security and Compliance:</strong></span></p><ul style="padding-left:48px;"><li><p style="line-height:normal;margin-bottom:0in;margin-right:0in;margin-top:0in;tab-stops:list .5in;"><span style="font-family:inherit;">Collaborates with the team and externally to follow development practices and coding standards, providing coaching to less experienced team members.</span></p></li><li><p style="line-height:normal;margin-bottom:0in;margin-right:0in;margin-top:0in;tab-stops:list .5in;"><span style="font-family:inherit;">Participates in peer review processes, provides technical leadership, and ensures code quality and adherence to broad acceptance criteria during development, independently.</span></p></li><li><p style="line-height:normal;margin-bottom:0in;margin-right:0in;margin-top:0in;tab-stops:list .5in;"><span style="font-family:inherit;">Demonstrates and shares advanced knowledge of industry best practices and applies them to software development processes.</span></p></li><li><p style="line-height:normal;margin-bottom:0in;margin-right:0in;margin-top:0in;tab-stops:list .5in;"><span style="font-family:inherit;">Implements complex secure coding practices to prevent security vulnerabilities.</span></p></li></ul><p style="line-height:normal;margin-bottom:0in;"><span style="font-family:inherit;"><strong>Development Operations - System Maintenance:</strong></span></p><ul style="padding-left:48px;"><li><p style="line-height:normal;margin-bottom:0in;margin-right:0in;margin-top:0in;tab-stops:list .5in;"><span style="font-family:inherit;">Performs periodic maintenance and testing operations for systems that require upgrading or patching (e.g., for critical vulnerabilities), sharing results with manager upon completion.</span></p></li><li><p style="line-height:normal;margin-bottom:0in;margin-right:0in;margin-top:0in;tab-stops:list .5in;"><span style="font-family:inherit;">Drives improvements, ensures automation, testing, and debugging of systems to ensure service/product availability, health, support, and reliability.</span></p></li></ul><p style="line-height:normal;margin-bottom:0in;"> </p><p style="line-height:normal;margin-bottom:0in;"><span style="font-family:inherit;"><strong>Core Responsibilities</strong></span><br><span style="font-family:inherit;"><strong>Planning & Execution:</strong></span></p><ul style="padding-left:48px;"><li><p style="line-height:normal;margin-bottom:0in;margin-right:0in;margin-top:0in;tab-stops:list .5in;"><span style="font-family:inherit;">Manages and coordinates moderately complex tasks, monitoring timelines and deliverables to ensure timely completion and adherence to requirements for a moderately sized project or initiative.</span></p></li><li><p style="line-height:normal;margin-bottom:0in;margin-right:0in;margin-top:0in;tab-stops:list .5in;"><span style="font-family:inherit;">Efficiently delegates, monitors, and prioritizes work across multiple projects, providing technical oversight and adjusting plans to address shifts in resources or timelines.</span></p></li></ul><p style="line-height:normal;margin-bottom:0in;"><span style="font-family:inherit;"><strong>Collaboration & Partnership:</strong></span></p><ul style="padding-left:48px;"><li><p style="line-height:normal;margin-bottom:0in;margin-right:0in;margin-top:0in;tab-stops:list .5in;"><span style="font-family:inherit;">Collaborates across the organization to align on expectations and achieve shared objectives.</span></p></li><li><p style="line-height:normal;margin-bottom:0in;margin-right:0in;margin-top:0in;tab-stops:list .5in;"><span style="font-family:inherit;">Leverages understanding of business leaders, stakeholders, and/or customers to ensure proposed solutions meet their needs.</span></p></li><li><p style="line-height:normal;margin-bottom:0in;margin-right:0in;margin-top:0in;tab-stops:list .5in;"><span style="font-family:inherit;">Supports inclusivity by actively seeking and listening to diverse perspectives, ensuring others feel heard and respected.</span></p></li></ul><p style="line-height:normal;margin-bottom:0in;"><span style="font-family:inherit;"><strong>Problem Solving:</strong></span></p><ul style="padding-left:48px;"><li><p style="line-height:normal;margin-bottom:0in;margin-right:0in;margin-top:0in;tab-stops:list .5in;"><span style="font-family:inherit;">Identifies and addresses moderately complex issues by analyzing a wide range of data and/or information to identify solutions in accordance with standard practices.</span></p></li><li><p style="line-height:normal;margin-bottom:0in;margin-right:0in;margin-top:0in;tab-stops:list .5in;"><span style="font-family:inherit;">Proactively escalates unresolved or critical issues with a thorough assessment and suggests potential solutions.</span></p></li><li><p style="line-height:normal;margin-bottom:0in;margin-right:0in;margin-top:0in;tab-stops:list .5in;"><span style="font-family:inherit;">Reviews, contributes to, and documents problem solving strategies.</span></p></li></ul><p style="line-height:normal;margin-bottom:0in;"><span style="font-family:inherit;"><strong>Continuous Learning:</strong></span></p><ul style="padding-left:48px;"><li><p style="line-height:normal;margin-bottom:0in;margin-right:0in;margin-top:0in;tab-stops:list .5in;"><span style="font-family:inherit;">Pursues learning opportunities to expand knowledge and skills and/or tools in new areas and stays abreast of the latest industry trends and best practices.</span></p></li><li><p style="line-height:normal;margin-bottom:0in;margin-right:0in;margin-top:0in;tab-stops:list .5in;"><span style="font-family:inherit;">Proactively seeks and leverages ongoing feedback and training to improve skills.</span></p></li><li><p style="line-height:normal;margin-bottom:0in;margin-right:0in;margin-top:0in;tab-stops:list .5in;"><span style="font-family:inherit;">Coaches and mentors junior team members, fostering continuous learning and knowledge sharing within and across teams.</span></p></li></ul><p style="line-height:normal;margin-bottom:0in;"><span style="font-family:inherit;"><strong>Continuous Improvement:</strong></span></p><ul style="padding-left:48px;"><li><p style="line-height:normal;margin-bottom:0in;margin-right:0in;margin-top:0in;tab-stops:list .5in;"><span style="font-family:inherit;">Develops ideas, recommends updates, and/or collaborates on the implementation of process improvements to increase the efficiency and effectiveness of processes, protocols, and workflows across teams, and evaluates the impact on key stakeholders.</span></p></li><li><p style="line-height:normal;margin-bottom:0in;margin-right:0in;margin-top:0in;tab-stops:list .5in;"><span style="font-family:inherit;">Solicits feedback from others on ideas for alternative approaches and methods for continued improvement.</span></p></li></ul><p style="line-height:normal;margin-bottom:0in;"><span style="font-family:inherit;"><strong>Performance and Development:</strong></span></p><ul style="padding-left:48px;"><li><p style="line-height:normal;margin-bottom:0in;margin-right:0in;margin-top:0in;tab-stops:list .5in;"><span style="font-family:inherit;">Contributes to the talent development pipeline by participating in candidate interviews, assessing candidates, and providing hiring recommendations.</span></p></li></ul>
Owns complex system modules and fleet automation workflows; defines integration contracts across software, firmware, and hardware.
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