Senior Data Center Operator

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Manages operations for a moderately complex data center, monitoring key metrics, addressing routine issues like capacity and cooling, and recommending improvements aligned with industry best practices. Provides support for escalated technical problems, optimizes automation and monitoring tools, documents processes and incident responses, and contributes to continuous improvement projects. Supports new region builds and expansions, collaborates with project teams, and oversees installations, repairs, inventory, and logistics—leading component upgrades and advising on data center purchases and deployments.
<div class="WordSection1"><p class="MsoNormal" style="line-height:normal;margin-bottom:0in;"><span style="color:black;font-family:&quot;Oracle Sans Light&quot;,sans-serif;"><span style="font-size:12.0pt;"><strong>Key Responsibilities</strong></span></span><br>Data Center Site Portfolio Management:</p><p class="MsoNormal" style="line-height:normal;margin-bottom:0in;"><span style="color:black;font-family:&quot;Oracle Sans Light&quot;,sans-serif;"><span style="-webkit-text-stroke-width:0px;float:none;font-size:12.0pt;font-variant-caps:normal;font-variant-ligatures:normal;orphans:2;text-align:start;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;widows:2;word-spacing:0px;">-Typically one data center of moderate complexity.</span></span></p><p class="MsoNormal" style="line-height:normal;margin-bottom:0in;"><span style="color:black;font-family:&quot;Oracle Sans Light&quot;,sans-serif;"><span style="font-size:12.0pt;"><strong>Performance Monitoring and Analysis:</strong></span></span><br><span style="color:black;font-family:&quot;Oracle Sans Light&quot;,sans-serif;"><span style="-webkit-text-stroke-width:0px;float:none;font-size:12.0pt;font-variant-caps:normal;font-variant-ligatures:normal;orphans:2;text-align:start;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;widows:2;word-spacing:0px;">-Independently monitors and analyzes data center operations, providing insights and recommendations based on metrics.</span></span><br><span style="color:black;font-family:&quot;Oracle Sans Light&quot;,sans-serif;"><span style="-webkit-text-stroke-width:0px;float:none;font-size:12.0pt;font-variant-caps:normal;font-variant-ligatures:normal;orphans:2;text-align:start;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;widows:2;word-spacing:0px;">-Analyzes and resolves routine issues (e.g., physical capacity, power capacity, cooling capacity).</span></span><br><span style="color:black;font-family:&quot;Oracle Sans Light&quot;,sans-serif;"><span style="-webkit-text-stroke-width:0px;float:none;font-size:12.0pt;font-variant-caps:normal;font-variant-ligatures:normal;orphans:2;text-align:start;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;widows:2;word-spacing:0px;">-Partners across functions and regions to identify, measure, and improve processes in alignment with industry best practices (e.g., Lean, Six Sigma), contribute to improvement projects, and support alignment with strategic objectives.</span></span></p><p class="MsoNormal" style="line-height:normal;margin-bottom:0in;"><span style="color:black;font-family:&quot;Oracle Sans Light&quot;,sans-serif;"><span style="font-size:12.0pt;"><strong>Issue Management and Automation:</strong></span></span><br><span style="color:black;font-family:&quot;Oracle Sans Light&quot;,sans-serif;"><span style="-webkit-text-stroke-width:0px;float:none;font-size:12.0pt;font-variant-caps:normal;font-variant-ligatures:normal;orphans:2;text-align:start;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;widows:2;word-spacing:0px;">-Provides support for escalated complex technical issues.</span></span><br><span style="color:black;font-family:&quot;Oracle Sans Light&quot;,sans-serif;"><span style="-webkit-text-stroke-width:0px;float:none;font-size:12.0pt;font-variant-caps:normal;font-variant-ligatures:normal;orphans:2;text-align:start;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;widows:2;word-spacing:0px;">-Triages and/or escalates issues and optimizes the use of automation, scheduling, and monitoring tools to proactively mitigate potential problems.</span></span><br><span style="color:black;font-family:&quot;Oracle Sans Light&quot;,sans-serif;"><span style="-webkit-text-stroke-width:0px;float:none;font-size:12.0pt;font-variant-caps:normal;font-variant-ligatures:normal;orphans:2;text-align:start;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;widows:2;word-spacing:0px;">-Identifies, documents, and reviews issues, processes, and solutions, ensuring the data center knowledge base is continually updated.</span></span><br><span style="color:black;font-family:&quot;Oracle Sans Light&quot;,sans-serif;"><span style="-webkit-text-stroke-width:0px;float:none;font-size:12.0pt;font-variant-caps:normal;font-variant-ligatures:normal;orphans:2;text-align:start;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;widows:2;word-spacing:0px;">-Executes incident or crisis management protocols in alignment with business continuity plans.</span></span><br><span style="color:black;font-family:&quot;Oracle Sans Light&quot;,sans-serif;"><span style="-webkit-text-stroke-width:0px;float:none;font-size:12.0pt;font-variant-caps:normal;font-variant-ligatures:normal;orphans:2;text-align:start;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;widows:2;word-spacing:0px;">-Performs Root Cause Analysis (RCA) following crises or incidents, and updates documentation to capture process improvements.</span></span></p><p class="MsoNormal" style="line-height:normal;margin-bottom:0in;"><span style="color:black;font-family:&quot;Oracle Sans Light&quot;,sans-serif;"><span style="font-size:12.0pt;"><strong>Data Center Expansion Support:</strong></span></span><br><span style="color:black;font-family:&quot;Oracle Sans Light&quot;,sans-serif;"><span style="-webkit-text-stroke-width:0px;float:none;font-size:12.0pt;font-variant-caps:normal;font-variant-ligatures:normal;orphans:2;text-align:start;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;widows:2;word-spacing:0px;">-Independently supports new region builds and expansion activities, both onsite and remotely.</span></span><br><span style="color:black;font-family:&quot;Oracle Sans Light&quot;,sans-serif;"><span style="-webkit-text-stroke-width:0px;float:none;font-size:12.0pt;font-variant-caps:normal;font-variant-ligatures:normal;orphans:2;text-align:start;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;widows:2;word-spacing:0px;">-Acts as a liaison with project teams and data center engineering, supporting timelines and capacity needs are proactively managed for expansion projects and site builds.</span></span><br><span style="color:black;font-family:&quot;Oracle Sans Light&quot;,sans-serif;"><span style="-webkit-text-stroke-width:0px;float:none;font-size:12.0pt;font-variant-caps:normal;font-variant-ligatures:normal;orphans:2;text-align:start;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;widows:2;word-spacing:0px;">-Collaborates closely with project teams on significant aspects of expansion projects and site builds to deliver high standards.</span></span></p><p class="MsoNormal" style="line-height:normal;margin-bottom:0in;"><span style="color:black;font-family:&quot;Oracle Sans Light&quot;,sans-serif;"><span style="font-size:12.0pt;"><strong>Installation and Maintenance:</strong></span></span><br><span style="color:black;font-family:&quot;Oracle Sans Light&quot;,sans-serif;"><span style="-webkit-text-stroke-width:0px;float:none;font-size:12.0pt;font-variant-caps:normal;font-variant-ligatures:normal;orphans:2;text-align:start;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;widows:2;word-spacing:0px;">-Oversees installations, repairs, inventory management, and logistics tasks for data centers.</span></span><br><span style="color:black;font-family:&quot;Oracle Sans Light&quot;,sans-serif;"><span style="-webkit-text-stroke-width:0px;float:none;font-size:12.0pt;font-variant-caps:normal;font-variant-ligatures:normal;orphans:2;text-align:start;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;widows:2;word-spacing:0px;">-Leads efforts to replace and upgrade components.</span></span><br><span style="color:black;font-family:&quot;Oracle Sans Light&quot;,sans-serif;"><span style="-webkit-text-stroke-width:0px;float:none;font-size:12.0pt;font-variant-caps:normal;font-variant-ligatures:normal;orphans:2;text-align:start;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;widows:2;word-spacing:0px;">-Evaluates and recommends purchases or upgrades for data centers.</span></span><br><span style="color:black;font-family:&quot;Oracle Sans Light&quot;,sans-serif;"><span style="-webkit-text-stroke-width:0px;float:none;font-size:12.0pt;font-variant-caps:normal;font-variant-ligatures:normal;orphans:2;text-align:start;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;widows:2;word-spacing:0px;">-Plans and oversees rack deployments, installation.</span></span><br><br><span style="color:black;font-family:&quot;Oracle Sans Light&quot;,sans-serif;"><span style="font-size:12.0pt;"><strong>Core Responsibilities</strong></span></span><br><span style="color:black;font-family:&quot;Oracle Sans Light&quot;,sans-serif;"><span style="font-size:12.0pt;"><strong>Planning &amp; Execution:</strong></span></span><br><span style="color:black;font-family:&quot;Oracle Sans Light&quot;,sans-serif;"><span style="-webkit-text-stroke-width:0px;float:none;font-size:12.0pt;font-variant-caps:normal;font-variant-ligatures:normal;orphans:2;text-align:start;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;widows:2;word-spacing:0px;">-Independently manages work, monitoring timelines and deliverables to ensure projects or initiatives stay on track and meet requirements. Proactively prioritizes work and adapts to resource or timeline shifts, suggesting adjustments to maintain project efficiency.</span></span><br><span style="color:black;font-family:&quot;Oracle Sans Light&quot;,sans-serif;"><span style="font-size:12.0pt;"><strong>Collaboration &amp; Partnership:</strong></span></span><br><span style="color:black;font-family:&quot;Oracle Sans Light&quot;,sans-serif;"><span style="-webkit-text-stroke-width:0px;float:none;font-size:12.0pt;font-variant-caps:normal;font-variant-ligatures:normal;orphans:2;text-align:start;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;widows:2;word-spacing:0px;">-Collaborates across teams to align on expectations and achieve shared objectives. Builds and maintains a comprehensive understanding of business, stakeholder, and/or customer needs to build and support effective partnerships. Actively listens to diverse perspectives and asks questions to ensure understanding of others.</span></span><br><span style="color:black;font-family:&quot;Oracle Sans Light&quot;,sans-serif;"><span style="font-size:12.0pt;"><strong>Problem Solving:</strong></span></span><br><span style="color:black;font-family:&quot;Oracle Sans Light&quot;,sans-serif;"><span style="-webkit-text-stroke-width:0px;float:none;font-size:12.0pt;font-variant-caps:normal;font-variant-ligatures:normal;orphans:2;text-align:start;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;widows:2;word-spacing:0px;">-Independently identifies and addresses standard and non-standard issues in accordance with standard practices, escalating more complex issues as appropriate. Analyzes data and/or information from multiple sources to troubleshoot standard and non-standard errors. Contributes to knowledge sharing and best practices.</span></span><br><span style="color:black;font-family:&quot;Oracle Sans Light&quot;,sans-serif;"><span style="font-size:12.0pt;"><strong>Continuous Learning:</strong></span></span><br><span style="color:black;font-family:&quot;Oracle Sans Light&quot;,sans-serif;"><span style="-webkit-text-stroke-width:0px;float:none;font-size:12.0pt;font-variant-caps:normal;font-variant-ligatures:normal;orphans:2;text-align:start;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;widows:2;word-spacing:0px;">-Embraces continuous learning by actively seeking to build knowledge and new skills and/or tools and staying current with industry trends and best practices. Seeks out and leverages feedback and training to improve skills. Contributes to a culture of continuous learning and knowledge sharing with team members.</span></span><br><span style="color:black;font-family:&quot;Oracle Sans Light&quot;,sans-serif;"><span style="font-size:12.0pt;"><strong>Continuous Improvement:</strong></span></span><br><span style="color:black;font-family:&quot;Oracle Sans Light&quot;,sans-serif;"><span style="-webkit-text-stroke-width:0px;float:none;font-size:12.0pt;font-variant-caps:normal;font-variant-ligatures:normal;orphans:2;text-align:start;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;widows:2;word-spacing:0px;">-Develops ideas and recommends updates to increase the efficiency and effectiveness of processes, protocols, and workflows within a team. Seeks input from team members on alternative approaches and methods for improving work.</span></span></p></div>
Manages operations for a moderately complex data center, monitoring key metrics, addressing routine issues like capacity and cooling, and recommending improvements aligned with industry best practices.

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