Vice President, Client Cash Processing Manager
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职位描述
<p><span style="font-family: "Avenir Next LT Pro", sans-serif;"><span lang="EN-US" style="font-size: 9pt; line-height: 107%;">At BNY, our culture allows us to run our company better and enables employees’ growth and success. </span><span style="font-size: 9pt; line-height: 107%;">As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.</span></span></p><p><span style="font-family: "Avenir Next LT Pro", sans-serif;"><span style="font-size: 9pt; line-height: 107%;">Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.</span></span></p><p><span style="font-family: "Avenir Next LT Pro", sans-serif;"><span lang="EN-US" style="font-size: 9pt; line-height: 107%;">We’re seeking a future team member for the role of Vice President, Client Cash Processing to join our Wealth Services Operations team. This role is located in Manchester.</span></span></p><p><span style="font-family: "Avenir Next LT Pro", sans-serif;"><span lang="EN-US" style="font-size: 9pt; line-height: 107%;">The Vice President, Client Cash Processing team plays a pivotal role in overseeing and enhancing client operations and reporting functions within BNY. This position is critical in ensuring that client service standards are met and exceeded by effectively managing client relationships and operational processes. By aligning with BNY's strategic pillars and principles, the role contributes to fostering a culture of trust, operational excellence, and client-centric service. Emphasizing collaboration and innovation, this position supports the organization's commitment to delivering exceptional client experiences and operational efficiency.</span></span></p><p><span style="font-family: "Avenir Next LT Pro", sans-serif;"><span lang="EN-US" style="font-size: 9pt; line-height: 107%;">BNY’s Wealth Services platform is a dynamic, next-generation ecosystem that leverages advanced data analytics, intuitive digital tools, and seamless third-party integrations to streamline operations and empower advisors to deliver personalized, world-class wealth experiences at unprecedented scale.</span></span></p><p><span style="font-family: "Avenir Next LT Pro", sans-serif;"><span lang="EN-US" style="font-size: 9pt; line-height: 107%;">In this role, you’ll make an impact in the following ways: </span></span></p><ul style="list-style-type: disc;"><li><span style="font-family: "Avenir Next LT Pro", sans-serif;"><span lang="EN-US" style="font-size: 9pt; line-height: 107%;">Play a key role within Client Cash Processing team by fostering a culture of continuous improvement and excellence, ensuring alignment with BNY's principles.</span></span></li><li><span style="font-family: "Avenir Next LT Pro", sans-serif;"><span lang="EN-US" style="font-size: 9pt; line-height: 107%;">Develop and implement strategies to enhance client service delivery, by leveraging industry best practices and innovative solutions.</span></span></li><li><span style="font-family: "Avenir Next LT Pro", sans-serif;"><span lang="EN-US" style="font-size: 9pt; line-height: 107%;">Collaborate with cross-functional teams to streamline processes and improve operational efficiencies, ensuring timely and accurate client reporting.</span></span></li><li><span style="font-family: "Avenir Next LT Pro", sans-serif;"><span lang="EN-US" style="font-size: 9pt; line-height: 107%;">Serve as the primary point of contact for key clients, addressing their needs and concerns with professionalism and expertise.</span></span></li><li><span style="font-family: "Avenir Next LT Pro", sans-serif;"><span lang="EN-US" style="font-size: 9pt; line-height: 107%;">Monitor and analyze performance metrics to identify areas for improvement and implement corrective actions to enhance client satisfaction.</span></span></li><li><span style="font-family: "Avenir Next LT Pro", sans-serif;"><span lang="EN-US" style="font-size: 9pt; line-height: 107%;">Ensure compliance with regulatory requirements and internal policies, maintaining the highest standards of operational integrity and risk management.</span></span><br><br> </li></ul><p><span style="font-family: "Avenir Next LT Pro", sans-serif;"><span lang="EN-US" style="font-size: 9pt; line-height: 107%;">To be successful in this role, we’re seeking the following: </span></span></p><ul style="list-style-type: disc; padding-left: 48px;"><li><p style="background-color: white; line-height: normal; margin-bottom: 0cm; margin-right: 0cm; margin-top: 0cm;"><span style="color: rgb(34, 34, 34); font-family: "Avenir Next LT Pro", sans-serif;"><span lang="EN-US" style="font-size: 9pt;">Bachelor’s degree in Business, Finance, or related field required. Advanced degree or professional certifications in finance or business administration preferred.</span></span></p></li><li><p style="background-color: white; line-height: normal; margin-bottom: 0cm; margin-right: 0cm; margin-top: 0cm;"><span style="color: rgb(34, 34, 34); font-family: "Avenir Next LT Pro", sans-serif;"><span lang="EN-US" style="font-size: 9pt;">Extensive years of client service and management experience. </span></span></p></li><li><p style="background-color: white; line-height: normal; margin-bottom: 0cm; margin-right: 0cm; margin-top: 0cm;"><span style="color: rgb(34, 34, 34); font-family: "Avenir Next LT Pro", sans-serif;"><span lang="EN-US" style="font-size: 9pt;">Experience in payment operations.</span></span></p></li><li><p style="background-color: white; line-height: normal; margin-bottom: 0cm; margin-right: 0cm; margin-top: 0cm;"><span style="color: rgb(34, 34, 34); font-family: "Avenir Next LT Pro", sans-serif;"><span lang="EN-US" style="font-size: 9pt;">Experience in financial services operations, wealth operations and client service preferred.</span></span></p></li><li><p style="background-color: white; line-height: normal; margin-bottom: 0cm; margin-right: 0cm; margin-top: 0cm;"><span style="color: rgb(34, 34, 34); font-family: "Avenir Next LT Pro", sans-serif;"><span lang="EN-US" style="font-size: 9pt;">Strong leadership and collaboration skills across diverse teams, with excellent interpersonal skills for client interactions. </span></span></p></li><li><p style="background-color: white; line-height: normal; margin-bottom: 0cm; margin-right: 0cm; margin-top: 0cm;"><span style="color: rgb(34, 34, 34); font-family: "Avenir Next LT Pro", sans-serif;"><span lang="EN-US" style="font-size: 9pt;">Demonstrable interest in continuous learning and delivery of process improvements, including the use of digital tools and AI.</span></span></p></li></ul><p><br><span style="font-family: "Avenir Next LT Pro", sans-serif;"><span lang="EN-US" style="font-size: 9pt; line-height: 107%;">At BNY, our culture speaks for itself, check out the latest BNY news at:</span></span></p><p style="margin-bottom: 0cm;"><a target="_blank" rel="noopener noreferrer" href="https://www.bny.com/corporate/global/en/about-us/newsroom.html"><span style="font-family: "Avenir Next LT Pro", sans-serif;"><span lang="EN-US" style="font-size: 9pt; line-height: 107%;">BNY Newsroom</span></span></a></p><p style="margin-bottom: 0cm;"><a target="_blank" rel="noopener noreferrer" href="https://www.linkedin.com/company/bnyglobal/posts/?feedView=all"><span style="font-family: "Avenir Next LT Pro", sans-serif;"><span lang="EN-US" style="font-size: 9pt; line-height: 107%;">BNY LinkedIn </span></span></a></p><p style="margin-bottom: 0cm;"> </p><p><span style="font-family: "Avenir Next LT Pro", sans-serif;"><span lang="EN-US" style="font-size: 9pt; line-height: 107%;"> Here’s a few of our recent awards: </span></span></p><ul style="list-style-type: disc; padding-left: 48px;"><li><p style="background-color: white; line-height: normal; margin-bottom: 0cm; margin-right: 0cm; margin-top: 0cm;"><span style="color: rgb(34, 34, 34); font-family: "Avenir Next LT Pro", sans-serif;"><span lang="EN-US" style="font-size: 9pt;">America’s Most Innovative Companies, Fortune, 2025</span></span></p></li><li><p style="background-color: white; line-height: normal; margin-bottom: 0cm; margin-right: 0cm; margin-top: 0cm;"><span style="color: rgb(34, 34, 34); font-family: "Avenir Next LT Pro", sans-serif;"><span lang="EN-US" style="font-size: 9pt;">World’s Most Admired Companies, Fortune 2025</span></span></p></li><li><p style="background-color: white; line-height: normal; margin-bottom: 0cm; margin-right: 0cm; margin-top: 0cm;"><span style="color: rgb(34, 34, 34); font-family: "Avenir Next LT Pro", sans-serif;"><span lang="EN-US" style="font-size: 9pt;">“Most Just Companies”, Just Capital and CNBC, 2025</span></span></p></li></ul><p style="background-color: white; line-height: normal; margin-bottom: 0cm;"><br><span style="color: rgb(34, 34, 34); font-family: "Avenir Next LT Pro", sans-serif;"><span lang="EN" style="font-size: 9pt;">Our Benefits and Rewards:</span></span></p><p style="margin-bottom: 0cm;"><span style="font-family: "Avenir Next LT Pro", sans-serif;"><span style="font-size: 9pt; line-height: 107%;">BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter. </span></span></p><p style="margin-bottom: 0cm;"> </p><p style="margin-bottom: 0cm;"><span style="color: rgb(34, 34, 34); font-family: "Avenir Next LT Pro", sans-serif;"><span lang="EN" style="font-size: 9pt; line-height: 107%;">BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.</span></span></p><p style="margin-bottom: 0cm;"> </p>
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