2027 BNY Internship Program - Client Service (London)
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职位描述
<div class="SCXW262730728 BCX8" style="-webkit-tap-highlight-color: transparent; -webkit-text-stroke-width: 0px; -webkit-user-drag: none; background-color: rgb(255, 255, 255); color: rgb(0, 0, 0); font-family: "Segoe UI", "Segoe UI Web", Arial, Verdana, sans-serif; font-size: 12px; font-style: normal; font-variant-caps: normal; font-variant-ligatures: normal; font-weight: 400; letter-spacing: normal; margin: 0px; orphans: 2; padding: 0px; text-align: start; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thickness: initial; text-indent: 0px; text-transform: none; user-select: text; white-space: normal; widows: 2; word-spacing: 0px;"><div class="OutlineElement Ltr SCXW262730728 BCX8" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; clear: both; cursor: text; direction: ltr; margin: 0px; overflow: visible; padding: 0px; position: relative; user-select: text;"><p class="Paragraph SCXW262730728 BCX8" paraid="590222240" paraeid="{ff74082c-6242-49a8-b4c5-8665be9b5cba}{3}" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: transparent; color: windowtext; font-kerning: none; font-style: normal; font-weight: normal; margin: 0px; overflow-wrap: break-word; padding: 0px; text-align: left; text-indent: 0px; user-select: text; vertical-align: baseline;"><span style="font-family: "Avenir Next LT Pro", "Avenir Next LT Pro_EmbeddedFont", "Avenir Next LT Pro_MSFontService", sans-serif;"><span class="TextRun SCXW262730728 BCX8 NormalTextRun" data-contrast="auto" xml:lang="EN-US" lang="EN-US" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 9pt; font-variant-ligatures: none !important; line-height: 17.375px; margin: 0px; padding: 0px; user-select: text;"><strong>Client Service Practice</strong></span></span></p></div><div class="OutlineElement Ltr SCXW262730728 BCX8" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; clear: both; cursor: text; direction: ltr; margin: 0px; overflow: visible; padding: 0px; position: relative; user-select: text;"><p class="Paragraph SCXW262730728 BCX8" paraid="202758754" paraeid="{ff74082c-6242-49a8-b4c5-8665be9b5cba}{6}" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: transparent; color: windowtext; font-kerning: none; font-style: normal; font-weight: normal; margin: 0px; overflow-wrap: break-word; padding: 0px; text-align: left; text-indent: 0px; user-select: text; vertical-align: baseline;"><span style="font-family: "Avenir Next LT Pro", "Avenir Next LT Pro_EmbeddedFont", "Avenir Next LT Pro_MSFontService", sans-serif;"><span class="TextRun SCXW262730728 BCX8 NormalTextRun" data-contrast="auto" xml:lang="EN-US" lang="EN-US" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 9pt; font-variant-ligatures: none !important; line-height: 17.375px; margin: 0px; padding: 0px; user-select: text;">BNY’s Client Service Practice delivers a high-quality, client-first experience across our businesses by supporting day-to-day service, issue resolution and ongoing client engagement. The 2027 Client Service Internship Program offers driven students hands-on exposure to the practice through strategic projects aligned to client support, service delivery, onboarding, reporting, process improvement and relationship management. In a fast-paced environment, interns will gain insight into BNY’s client service model, collaborate across business, operations and technology teams, and build the communication, analytical and problem-solving skills needed to help deliver timely, accurate and effective client outcomes.</span></span></p></div><div class="OutlineElement Ltr SCXW262730728 BCX8" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; clear: both; cursor: text; direction: ltr; margin: 0px; overflow: visible; padding: 0px; position: relative; user-select: text;"><p class="Paragraph SCXW262730728 BCX8" role="heading" aria-level="3" paraid="1437994887" paraeid="{ff74082c-6242-49a8-b4c5-8665be9b5cba}{8}" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: transparent; color: rgb(15, 71, 97); font-kerning: none; font-style: normal; font-weight: normal; margin: 13.3333px 0px 0px; overflow-wrap: break-word; padding: 0px; text-align: left; text-indent: 0px; user-select: text; vertical-align: baseline;"><span style="color: windowtext; font-family: "Avenir Next LT Pro", "Avenir Next LT Pro_EmbeddedFont", "Avenir Next LT Pro_MSFontService", sans-serif;"><span class="TextRun SCXW262730728 BCX8 NormalTextRun" data-contrast="auto" xml:lang="EN-US" lang="EN-US" data-ccp-parastyle="heading 3" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 9pt; font-variant-ligatures: none !important; line-height: 17.25px; margin: 0px; padding: 0px; user-select: text;"><strong>What you will do</strong></span></span></p></div><div class="ListContainerWrapper SCXW262730728 BCX8" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; margin: 0px; padding: 0px; position: relative; user-select: text;"><ul><li><p class="Paragraph SCXW262730728 BCX8" paraid="715409565" paraeid="{ff74082c-6242-49a8-b4c5-8665be9b5cba}{10}" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: transparent; color: windowtext; font-kerning: none; font-style: normal; font-weight: normal; margin: 0px; overflow-wrap: break-word; padding: 0px; text-align: left; text-indent: 0px; user-select: text; vertical-align: baseline;"><span style="font-family: "Avenir Next LT Pro", "Avenir Next LT Pro_EmbeddedFont", "Avenir Next LT Pro_MSFontService", sans-serif;"><span class="TextRun SCXW262730728 BCX8 NormalTextRun" data-contrast="auto" xml:lang="EN-US" lang="EN-US" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 9pt; font-variant-ligatures: none !important; line-height: 17.25px; margin: 0px; padding: 0px; user-select: text;">Support the resolution of client inquiries by gathering facts, coordinating with partners, and helping move issues to closure.</span></span></p></li></ul></div><div class="ListContainerWrapper SCXW262730728 BCX8" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; margin: 0px; padding: 0px; position: relative; user-select: text;"><ul><li><p class="Paragraph SCXW262730728 BCX8" paraid="19438244" paraeid="{ff74082c-6242-49a8-b4c5-8665be9b5cba}{12}" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: transparent; color: windowtext; font-kerning: none; font-style: normal; font-weight: normal; margin: 0px; overflow-wrap: break-word; padding: 0px; text-align: left; text-indent: 0px; user-select: text; vertical-align: baseline;"><span style="font-family: "Avenir Next LT Pro", "Avenir Next LT Pro_EmbeddedFont", "Avenir Next LT Pro_MSFontService", sans-serif;"><span class="TextRun SCXW262730728 BCX8 NormalTextRun" data-contrast="auto" xml:lang="EN-US" lang="EN-US" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 9pt; font-variant-ligatures: none !important; line-height: 17.25px; margin: 0px; padding: 0px; user-select: text;">Track service metrics, commitments, and trends to help teams identify what is working and where the experience can improve.</span></span></p></li></ul></div><div class="ListContainerWrapper SCXW262730728 BCX8" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; margin: 0px; padding: 0px; position: relative; user-select: text;"><ul><li><p class="Paragraph SCXW262730728 BCX8" paraid="81435843" paraeid="{ff74082c-6242-49a8-b4c5-8665be9b5cba}{14}" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: transparent; color: windowtext; font-kerning: none; font-style: normal; font-weight: normal; margin: 0px; overflow-wrap: break-word; padding: 0px; text-align: left; text-indent: 0px; user-select: text; vertical-align: baseline;"><span style="font-family: "Avenir Next LT Pro", "Avenir Next LT Pro_EmbeddedFont", "Avenir Next LT Pro_MSFontService", sans-serif;"><span class="TextRun SCXW262730728 BCX8 NormalTextRun" data-contrast="auto" xml:lang="EN-US" lang="EN-US" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 9pt; font-variant-ligatures: none !important; line-height: 17.25px; margin: 0px; padding: 0px; user-select: text;">Assist with onboarding, transitions, and process updates that make it easier for clients to do business with BNY.</span></span></p></li></ul></div><div class="ListContainerWrapper SCXW262730728 BCX8" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; margin: 0px; padding: 0px; position: relative; user-select: text;"><ul><li><p class="Paragraph SCXW262730728 BCX8" paraid="739280443" paraeid="{ff74082c-6242-49a8-b4c5-8665be9b5cba}{16}" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: transparent; color: windowtext; font-kerning: none; font-style: normal; font-weight: normal; margin: 0px; overflow-wrap: break-word; padding: 0px; text-align: left; text-indent: 0px; user-select: text; vertical-align: baseline;"><span style="font-family: "Avenir Next LT Pro", "Avenir Next LT Pro_EmbeddedFont", "Avenir Next LT Pro_MSFontService", sans-serif;"><span class="TextRun SCXW262730728 BCX8 NormalTextRun" data-contrast="auto" xml:lang="EN-US" lang="EN-US" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 9pt; font-variant-ligatures: none !important; line-height: 17.25px; margin: 0px; padding: 0px; user-select: text;">Work across operations, service, and relationship teams to keep communication clear and next steps on track.</span></span></p></li></ul></div><div class="OutlineElement Ltr SCXW262730728 BCX8" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; clear: both; cursor: text; direction: ltr; margin: 0px; overflow: visible; padding: 0px; position: relative; user-select: text;"><p class="Paragraph SCXW262730728 BCX8" role="heading" aria-level="3" paraid="143562111" paraeid="{ff74082c-6242-49a8-b4c5-8665be9b5cba}{18}" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: transparent; color: rgb(15, 71, 97); font-kerning: none; font-style: normal; font-weight: normal; margin: 13.3333px 0px 0px; overflow-wrap: break-word; padding: 0px; text-align: left; text-indent: 0px; user-select: text; vertical-align: baseline;"><span style="color: windowtext; font-family: "Avenir Next LT Pro", "Avenir Next LT Pro_EmbeddedFont", "Avenir Next LT Pro_MSFontService", sans-serif;"><span class="TextRun SCXW262730728 BCX8 NormalTextRun" data-contrast="auto" xml:lang="EN-US" lang="EN-US" data-ccp-parastyle="heading 3" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 9pt; font-variant-ligatures: none !important; line-height: 17.25px; margin: 0px; padding: 0px; user-select: text;"><strong>Skills you will build</strong></span></span></p></div><div class="ListContainerWrapper SCXW262730728 BCX8" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; margin: 0px; padding: 0px; position: relative; user-select: text;"><ul><li><p class="Paragraph SCXW262730728 BCX8" paraid="646736" paraeid="{ff74082c-6242-49a8-b4c5-8665be9b5cba}{20}" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: transparent; color: windowtext; font-kerning: none; font-style: normal; font-weight: normal; margin: 0px; overflow-wrap: break-word; padding: 0px; text-align: left; text-indent: 0px; user-select: text; vertical-align: baseline;"><span style="font-family: "Avenir Next LT Pro", "Avenir Next LT Pro_EmbeddedFont", "Avenir Next LT Pro_MSFontService", sans-serif;"><span class="TextRun SCXW262730728 BCX8 NormalTextRun" data-contrast="auto" xml:lang="EN-US" lang="EN-US" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 9pt; font-variant-ligatures: none !important; line-height: 17.25px; margin: 0px; padding: 0px; user-select: text;">Client-centric problem solving</span></span></p></li></ul></div><div class="ListContainerWrapper SCXW262730728 BCX8" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; margin: 0px; padding: 0px; position: relative; user-select: text;"><ul><li><p class="Paragraph SCXW262730728 BCX8" paraid="1359618833" paraeid="{ff74082c-6242-49a8-b4c5-8665be9b5cba}{22}" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: transparent; color: windowtext; font-kerning: none; font-style: normal; font-weight: normal; margin: 0px; overflow-wrap: break-word; padding: 0px; text-align: left; text-indent: 0px; user-select: text; vertical-align: baseline;"><span style="font-family: "Avenir Next LT Pro", "Avenir Next LT Pro_EmbeddedFont", "Avenir Next LT Pro_MSFontService", sans-serif;"><span class="TextRun SCXW262730728 BCX8 NormalTextRun" data-contrast="auto" xml:lang="EN-US" lang="EN-US" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 9pt; font-variant-ligatures: none !important; line-height: 17.25px; margin: 0px; padding: 0px; user-select: text;">Clear written and verbal communication</span></span></p></li></ul></div><div class="ListContainerWrapper SCXW262730728 BCX8" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; margin: 0px; padding: 0px; position: relative; user-select: text;"><ul><li><p class="Paragraph SCXW262730728 BCX8" paraid="1504275860" paraeid="{ff74082c-6242-49a8-b4c5-8665be9b5cba}{24}" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: transparent; color: windowtext; font-kerning: none; font-style: normal; font-weight: normal; margin: 0px; overflow-wrap: break-word; padding: 0px; text-align: left; text-indent: 0px; user-select: text; vertical-align: baseline;"><span style="font-family: "Avenir Next LT Pro", "Avenir Next LT Pro_EmbeddedFont", "Avenir Next LT Pro_MSFontService", sans-serif;"><span class="TextRun SCXW262730728 BCX8 NormalTextRun" data-contrast="auto" xml:lang="EN-US" lang="EN-US" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 9pt; font-variant-ligatures: none !important; line-height: 17.25px; margin: 0px; padding: 0px; user-select: text;">Attention to detail and ownership mindset</span></span></p></li></ul></div><div class="ListContainerWrapper SCXW262730728 BCX8" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; margin: 0px; padding: 0px; position: relative; user-select: text;"><ul><li><p class="Paragraph SCXW262730728 BCX8" paraid="441155369" paraeid="{ff74082c-6242-49a8-b4c5-8665be9b5cba}{26}" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: transparent; color: windowtext; font-kerning: none; font-style: normal; font-weight: normal; margin: 0px; overflow-wrap: break-word; padding: 0px; text-align: left; text-indent: 0px; user-select: text; vertical-align: baseline;"><span style="font-family: "Avenir Next LT Pro", "Avenir Next LT Pro_EmbeddedFont", "Avenir Next LT Pro_MSFontService", sans-serif;"><span class="TextRun SCXW262730728 BCX8 NormalTextRun" data-contrast="auto" xml:lang="EN-US" lang="EN-US" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 9pt; font-variant-ligatures: none !important; line-height: 17.25px; margin: 0px; padding: 0px; user-select: text;">Process improvement and service analytics</span></span></p></li></ul></div><div class="ListContainerWrapper SCXW262730728 BCX8" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; margin: 0px; padding: 0px; position: relative; user-select: text;"><ul><li><p class="Paragraph SCXW262730728 BCX8" paraid="233542734" paraeid="{ff74082c-6242-49a8-b4c5-8665be9b5cba}{28}" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: transparent; color: windowtext; font-kerning: none; font-style: normal; font-weight: normal; margin: 0px; overflow-wrap: break-word; padding: 0px; text-align: left; text-indent: 0px; user-select: text; vertical-align: baseline;"><span style="font-family: "Avenir Next LT Pro", "Avenir Next LT Pro_EmbeddedFont", "Avenir Next LT Pro_MSFontService", sans-serif;"><span class="TextRun SCXW262730728 BCX8 NormalTextRun" data-contrast="auto" xml:lang="EN-US" lang="EN-US" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 9pt; font-variant-ligatures: none !important; line-height: 17.25px; margin: 0px; padding: 0px; user-select: text;">Prioritization and escalation judgment</span></span></p></li></ul></div><div class="OutlineElement Ltr SCXW262730728 BCX8" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; clear: both; cursor: text; direction: ltr; margin: 0px; overflow: visible; padding: 0px; position: relative; user-select: text;"><p class="Paragraph SCXW262730728 BCX8" role="heading" aria-level="3" paraid="2129153344" paraeid="{ff74082c-6242-49a8-b4c5-8665be9b5cba}{30}" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: transparent; color: rgb(15, 71, 97); font-kerning: none; font-style: normal; font-weight: normal; margin: 13.3333px 0px 0px; overflow-wrap: break-word; padding: 0px; text-align: left; text-indent: 0px; user-select: text; vertical-align: baseline;"><span style="color: windowtext; font-family: "Avenir Next LT Pro", "Avenir Next LT Pro_EmbeddedFont", "Avenir Next LT Pro_MSFontService", sans-serif;"><span class="TextRun SCXW262730728 BCX8 NormalTextRun" data-contrast="auto" xml:lang="EN-US" lang="EN-US" data-ccp-parastyle="heading 3" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 9pt; font-variant-ligatures: none !important; line-height: 17.25px; margin: 0px; padding: 0px; user-select: text;"><strong>Impact you will have at BNY</strong></span></span></p></div><div class="ListContainerWrapper SCXW262730728 BCX8" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; margin: 0px; padding: 0px; position: relative; user-select: text;"><ul><li><p class="Paragraph SCXW262730728 BCX8" paraid="212500611" paraeid="{ff74082c-6242-49a8-b4c5-8665be9b5cba}{32}" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; background-color: transparent; color: windowtext; font-kerning: none; font-style: normal; font-weight: normal; margin: 0px; overflow-wrap: break-word; padding: 0px; text-align: left; text-indent: 0px; user-select: text; vertical-align: baseline;"><span style="font-family: "Avenir Next LT Pro", "Avenir Next LT Pro_EmbeddedFont", "Avenir Next LT Pro_MSFontService", sans-serif;"><span class="TextRun SCXW262730728 BCX8 NormalTextRun" data-contrast="auto" xml:lang="EN-US" lang="EN-US" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 9pt; font-variant-ligatures: none !important; line-height: 17.25px; margin: 0px; padding: 0px; user-select: text;">Help improve how quickly and effectively client needs are addressed.</span></span></p></li></ul></div><div class="ListContainerWrapper SCXW262730728 BCX8" style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; margin: 0px; padding: 0px
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