Specialist, Client Processing Representative

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<p style="line-height: 150%;">We’re seeking a future team member for the role of&nbsp;<strong>Specialist, Client Processing</strong>&nbsp;to join our&nbsp;<strong>GSS Enablement&nbsp;</strong>team. This role is located in&nbsp;<strong>New York, NY.</strong></p><p style="line-height: 150%;"><strong>In this role, you’ll make an impact in the following ways:</strong></p><ul style="list-style-type: disc;"><li>Facilitate end to end repo workflows including trade, collateral, and liquidity management.&nbsp;</li><li>Monitor and resolve operational exceptions in real time such as breaks, collateral shortfalls, pledges, releases, and wire issues.</li><li>Daily reconciliations across our proprietary systems will be essential, with responsibility for resolving exceptions and ensuring timely settlements.</li><li>Troubleshoot collateral optimization tasks given specific client parameters including eligibility, concentration, and liquidity constraints.</li><li>Collaborate with technology, client service, risk, and product teams to address operational exceptions and driving enterprise initiatives.&nbsp;</li><li>Maintain comprehensive documentation, procedures, and evidence of controls whilst contributing to operational metrics and reporting.</li><li>Identify process improvement opportunities such as automation and workflow enhancements, and explore AI integration to reduce manual touchpoints.</li></ul><p style="line-height: 150%;">&nbsp;</p><p style="line-height: 150%;"><strong>To be successful in this role, we’re seeking the following:</strong></p><ul style="list-style-type: disc;"><li>Bachelors degree or the equivalent combination of education and experience is required.<ul style="list-style-type: disc;"><li>Finance, business, economics, accounting, or business preferred</li></ul></li><li>0-5 years of total work experience is preferred.&nbsp;</li><li>Strong analytical and problem-solving skills with ability to triage exceptions quickly and drive timely resolution across internal and external stakeholders.</li><li>Demonstrate operational risk and control mindset with ability to follow procedures, document evidence, and meet tight deadlines and cutoffs.</li><li>Clear written and verbal communication skills, comfortable engaging with clients, market partners, and internal stakeholders in a fast-paced environment.</li></ul><p>&nbsp;</p><p><strong>Preferred qualifications:</strong></p><ul style="list-style-type: disc;"><li>Back-office operations experience in financial services</li><li>Familiarity of US triparty repo mechanics and US treasury clearing processes.</li><li>Exposure to industry change programs such as US treasury central clearing, US treasury 24x7, or Equities 23x5, etc.</li><li>Understanding of regulatory frameworks and risk management best practices.</li><li>Experience with enterprise-level continuous improvement projects, workflow automation, or artificial intelligence initiatives.</li></ul>

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