Technical Operations Engineer 2

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<p><span>Responsible for the operation of production environments, including systems and databases, supporting critical business operations. Will perform administration and analysis for multiple production environments and recommend new and novel solutions to improve availability, performance, and supportability. This is an opportunity to bring a combination of deep technical knowledge with administration/analysis knowledge of Oracle's Cloud Infrastructure to provide escalation support to a wide range of complex production environment problems related to immense growth, scaling, leveraging the cloud, extremely high performance, and high availability requirements.</span></p>
<p><span>Career Level - IC2</span></p>
<p><span style="color: black; font-family: &quot;Aptos Display&quot;, sans-serif;">Install, monitor, maintain, support, and optimize all production server hardware and software. Provide escalated technical support for complex technical issues which may include leading problem management cases and providing management status. Coordinate escalated support cases and lead appropriate internal technical resources and/or third party vendors to resolution and coordinate a storage infrastructure of Oracle system and database appliances. Responsible for Oracle production environments; assist with server operating system and application upgrades, bug fixes, and patching; and work on standardization projects for both hardware and software under the Oracle technology stack while providing consistent system uptime as expected in a Cloud environment. Provide on-call support on a rotating basis.</span></p><p><span style="font-family: &quot;Aptos Display&quot;, sans-serif;"><strong>Requirements</strong></span></p><ul style="list-style-type: disc;"><li style="color: black; line-height: normal;"><span style="font-family: &quot;Aptos Display&quot;, sans-serif;">Japanese Language Skill: Native level, English: business level</span></li><li style="color: black; line-height: normal;"><span style="font-family: &quot;Aptos Display&quot;, sans-serif;">Bachelor's degree in computer science or equivalent work experience</span></li><li style="color: black; line-height: normal;"><span style="font-family: &quot;Aptos Display&quot;, sans-serif;">Experience with Linux System Administration, Networking, Storage, Compute, and Virtualization</span></li><li style="color: black; line-height: normal;"><span style="font-family: &quot;Aptos Display&quot;, sans-serif;">Experience participating in or running incident bridges</span></li><li style="color: black; line-height: normal;"><span style="font-family: &quot;Aptos Display&quot;, sans-serif;">Customer focus, passion for delighting customers</span></li><li style="color: black; line-height: normal;"><span style="font-family: &quot;Aptos Display&quot;, sans-serif;">Experience in cloud technical support, operations, NOC or similar is preferred, but not required</span></li><li style="color: black; line-height: normal;"><span style="font-family: &quot;Aptos Display&quot;, sans-serif;">Demonstrate ability to quickly learn new technical disciplines and then train others.</span></li></ul>
OCI is looking for a Technical Operations Engineer ready for a new challenge operating critical production environments, including cloud systems, databases and networks.

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