Customer Advisor

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Swedish speaking

Work tasks:  Offer excellent customer support via phone, e- mails, and chats for our main brands: Bosch, Siemens, Gaggenau and NEFF  Communication with other departments like logistic, billing, planning and transportation
 Order creation for both services and products
 Handle various customer requests with the help of user manuals, websites and our internal product information systems
 Provide information about products and services and support customers with purchase decisions
 Identify the technical or delivery problems or user issues, determine the cause, and offer the best solutions

We offer:  Opportunity to work in a successful company with high quality brands  Exciting and challenging work with a very supportive team
 Home office possibility, however, office presence 60% required
 An annual bonus and health benefits
 Profound training and strong support throughout the daily work
 Working time from Monday to Friday during office hours

Other requirements:  You are service-minded, enjoy helping people and possess a caring attitude towards customers You can multitask in a fast-paced environment and have quick self-sufficient thinking
 You have worked in customer service before
 You are fluent in Swedish (verbal and written)
 You can communicate in English
 Work experience in call center would be an advantage
We would like to welcome you in our team!

Option to work from home: Yes

⚑ 岗位信息收录自公开招聘页（公开招聘平台），以雇主官网为准