BI Support Engineer

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As an extension for existing Business Intelligence (BI) team, Itera is looking for skilled and mature professional that could provide a high level of service to a Customer.
Össur () is Icelandic pioneer of advanced technology whose mission is to improve people’s mobility. This international company has offices around the world and uses high quality tools for analytics of a huge volume of business data.

Tasks and responsibilities:

Work in collaboration with local and Icelandic colleagues

Improve, manage, support and create PowerBI reports for different business domains: IT, Finance, Sales, etc.

Administer, maintain and troubleshoot issues in PowerBI environment. Support end-users in PowerBI field.

Monitor and react on system alerts, improve overall sustainability

Resolve BI related support issues, root cause analysis, troubleshooting of any occurred issues with integrations, data cubes, data bases, servers, etc. according to SLA.

Propose and implement solutions’ changes, improve performance, create new data integrations

Automate and improve data quality checks

Enhancement of data processing

Monitoring of existing solutions and their effective work

Migration of existing BI solutions to Cloud

Professional requirements:
At least 1 year of experience in development or support of BI solutions based on Microsoft stack.

Good knowledge of MS SQL Server (queries in T-SQL, stored functions & procedures, script performance optimization etc.)

Experience in Power BI reports development

Basic skills in SSIS, SSRS, SSAS (Multidimensional and Tabular)

Basic skills in Power BI administration

Basic understanding of Windows Server (server roles, performance, software compatibility etc.)

Be a plus:
Understanding of business processes in Finance & Control, Sales, Manufacturing & Operation domains

Familiar with Change Management process by ITIL

Experience with DB performance analysis tools: Database Performance Analyzer from Solarwinds (), SentryOne Client () or similar

Experience with Maestro () and Expectus exMon () software

Basic knowledge of Powershell scripts

Knowing of TimeXtemder () or similar automated data management platform

Experience with VCS (git)

Knowledge of Azure Data Analytics tools.

Personal requirements:
Communication skills

Responsible and pro-active

Self-organized

Team player

English: upper-intermediate

Originally posted on Himalayas

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