岗位大厅/Customer Success/Senior Implementation Consultant

Farseer · 313天前 · 来源 雇主官网

Senior Implementation Consultant

Zagreb混合办公
全职Customer Success
薪资未披露
A 轮
团队 45–45 人

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必备技能

AIAnalyticsAnaplanCRMData PipelinesData WarehousingERPExcelFinancial ModelingJavaScript

免费注册后解锁"你的匹配分 vs 高分画像"与个人技能缺口。

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职位描述

Farseer is a fast-growing startup building an enterprise software stack from first principles. We aim to become the underlying database and operating system for every business-critical app, from financial planning and analytics to accounting and beyond. Farseer empowers humans to build enterprise software with the help of AI.

Over the next decade, we will rebuild the enterprise nervous system. We are starting with finance, a real-time collaborative planning and reporting platform that turns finance teams into proactive strategists. Once that foundation is solid, the same AI-native core will extend across the operational stack, reporting, supply chain management, manufacturing, procurement, revenue ops, and more.

Our mission is to build enterprise software that people enjoy using. No user-hostile screens. No bloated workflows. Just fast, intuitive tools that help teams solve real business problems.

WHAT YOU'LL DO

As a Senior Consultant, you’ll lead the implementation of Farseer with our customers from start to finish. This is not a passive role. You’ll translate business needs into functional setups, design solutions from scratch, and ensure every implementation delivers measurable business value.

You’ll:

- Lead end-to-end implementation projects from scoping through go-live, working directly with finance and controlling teams

- Run client workshops, discovery sessions, and training to understand processes, define requirements, and drive adoption

- Design and configure planning models, reporting structures, workflows, and user roles in the Farseer platform

- Analyze customer data, map processes, and build scalable solutions that solve real business problems

- Manage expectations and guide clients through change – navigating complexity, resistance, and ambiguity with confidence

- Coordinate with product, success, and engineering teams to ensure smooth delivery and drive product improvements

- Own documentation: implementation blueprints, configuration specs, user guides, and process frameworks

- Travel occasionally for onsite workshops and go-live support (B category driver’s license required)

WHAT WE'RE LOOKING FOR

We’re looking for a senior implementation professional with 5+ years of delivering complex software or enterprise solutions. You’ve led projects from scope to go-live, not just participated in them.

You might come from:

- Senior consultant at IT, digital transformation, or enterprise software consultancy

- ERP/CRM/DWH/SaaS implementation lead

- Solution consultant or delivery consultant with cross-functional project exposure

- Professional services role at a scale-up or enterprise software company

What matters is that you:

Lead, don’t just execute:

- Run client workshops, discovery sessions, and training – you don’t just attend

- Manage expectations and guide clients through change

- Navigate difficult situations with confidence and build authority through clarity

- Translate complex business needs into structured, actionable requirements

Structure ambiguous problems:

- Design processes and frameworks from scratch when no standard solution exists

- Use advanced Excel to model scenarios, validate logic, and structure complex information

- Define what needs to be done rather than wait for detailed instructions

- Operate confidently in data-heavy environments

Own outcomes, not just tasks:

- Take full ownership of implementation outcomes, not just configurations

- Operate with autonomy and minimal supervision

- Deliver until the actual business problem is solved, not just until the task is complete

- Make decisions confidently and stand behind them

Adapt fast:

- Work effectively when processes aren’t predefined or environments are rapidly changing

- Identify process gaps and proactively close them

- Spot opportunities for improvement and initiate action

Have the technical foundation:

- Know your way around data structures – dimensions, hierarchies, members, and how they connect

- Understand core data concepts: fact vs dimension tables, star vs snowflake schemas

- Experience with BI platforms, reporting systems, or data pipelines

- Can specify and review technical requirements, even if you’re not building them yourself

BONUS (BUT NOT REQUIRED)

- Experience with FP&A, accounting, or controlling processes

- Background in ERP, BI, EPM systems (Hyperion, PBCS, IBM TM1, Anaplan, Pigment)

- Financial modeling expertise

- Basic familiarity with PL/SQL, Python, or JavaScript/TypeScript

- Education in economics, finance, or IT – EFZG (especially Analysis & Planning, Accounting, Informatics), RIT, ZŠEM, Vern, EFST, etc.

Domain knowledge in FP&A, ERP, or BI is a plus – but what matters most is senior delivery competence and a strong consulting mindset.

THIS ROLE IS FOR YOU IF:

✓ You’re comfortable in ambiguity and can figure things out
✓ You love problem-solving and building solutions that get used
✓ You take full ownership and operate with minimal supervision
✓ You can talk to CFOs and data engineers in the same day without losing your cool
✓ You make decisions confidently and stand behind them
✓ You care about doing the job right, not just closing a ticket
✓ You adapt quickly and proactively drive improvements

THIS ROLE IS NOT FOR YOU IF:

✗ You’re a task executor waiting for detailed instructions
✗ You think “implementation” means following a predefined playbook
✗ You need processes to be fully defined before you can start
✗ You deliver configurations but don’t own business outcomes
✗ You avoid ambiguity and prefer clearly structured environments
✗ You’re here to play it safe and keep things running, not build and improve

🈯 翻译这份 JD · 红灯 0 / 黄灯 0 / 绿灯 1点开 ▾
可以投——没有红灯,黄灯问题放进面试清单问清即可。
plus → 加分项,不是门槛
词典只标"常见信号",不对公司下结论——红灯 = 面试里该当面确认的问题。想自己翻别的 JD:JD 翻译器 →
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公司 · Company

Farseer

Farseer is a no-code platform for financial planning and analysis that helps companies eliminate manual work and improve accuracy in financial planning. Their s

Zagreb团队 45–45 人A 轮来源:雇主官网

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