产品运营(J13401)

1、通过各种渠道，解决用户的疑问，提升用户产品使用体验；
2、能够及时处理咨询问题并做好相关记录，予以正确和满意的回复；
3、对产品的用户群体进行有目的的组织和管理，增加用户粘性、用户贡献和用户忠诚度；
4、有针对性地开展产品推广，增加用户积极性和参与度，并配合产品需要进行推广方案的策划；
5、对竞品相关功能进行分析，分析产品间差异，并持续关注竞品动态；
6、有一定的数据分析能力，能对产品和市场数据进行分析，并以此为依据推进产品改进。
1、重点院校本科及以上学历，有互联网线上用户运营实习经历优先；
2、擅长从用户角度思考问题，对各种难题能有结构化的分析、解决方案；
3、优秀的逻辑思维和沟通协作，能够保持高效的执行力及工作节奏，强烈的责任心，结果导向型；
4、有很好的数据分析、使用及总结能力。
此岗位为科大讯飞集团统一招聘岗位，人员通过简历筛选、笔试、初试、复试、终审等环节后录用。

1. Through various channels, resolve user questions and improve the user product experience;
2. Able to promptly handle consultation issues and keep relevant records, providing correct and satisfactory responses;
3. Purposefully organize and manage the product's user group, increasing user stickiness, user contributions, and user loyalty;
4. Carry out targeted product promotion, increase user enthusiasm and participation, and coordinate with product needs to plan promotion plans;
5. Analyze relevant functions of competing products, analyze differences between products, and continuously pay attention to competitor dynamics;
6. Have certain data analysis skills, able to analyze product and market data, and use this as a basis to drive product improvement.
1. Bachelor's degree or above from a key university, internship experience in internet online user operations preferred;
2. Skilled at thinking from the user's perspective, able to provide structured analysis and solutions for various difficult problems;
3. Excellent logical thinking and communication/collaboration skills, able to maintain high execution efficiency and work rhythm, strong sense of responsibility, results-oriented;
4. Good data analysis, application, and summarization skills.
This position is a unified recruitment position of iFlytek Group. Candidates will be hired after passing resume screening, written test, initial interview, second interview, final review, and other stages.

⚑ 岗位信息收录自公开招聘页（国内官方招聘渠道），以雇主官网为准