1. Responsible for user training, service operations, and outcome creation after project implementation; plan the overall service operations system construction for the r……
1. Responsible for user training, service operations, and outcome creation after project implementation; plan the overall service operations system construction for the region; guide the region in carrying out systematic service operations work. 2. Deeply understand the design philosophy of the company's party and government office products; train frontline users to independently and proficiently master the usage of the company's products. 3. Responsible for the service operations work of the company's products in client organizations, including but not limited to formulating and implementing project service operations plans, training plans, and regular client reporting, to meet client application effectiveness needs; and be able to distill and output service operations experience, excellent application cases, etc. in practice. 4. Assist in supervising, evaluating, and managing regional agents/third-party service operations work.
1. Bachelor's degree or above, preferably in normal education majors. 2. More than 3 years of work experience at civil service exam institutions such as Fenbi, Huatu, Zhonggong preferred; teaching experience at educational training institutions such as New Oriental, or service operations project delivery related work experience. 3. Good communication and collaboration, resource integration, and presentation skills; skilled at organizing, coordinating, and driving project implementation. 4. Proficient in office software; strong informatization capabilities. 5. Positive and driven, practical and flexible in work, strong learning ability, and able to adapt to business travel.