Host/Hostess (Part-Time)

For more than a century, Hamilton Princess & Beach Club is Bermuda's only luxury urban resort. Our world-class accommodations, internationally revered modern art collection, celebrated restaurants, spa, and more, are why we appeal to Bermuda’s luxury travelers, as well as our magical team of colleagues.
Here at the iconic “Pink Palace” we embrace the spirit of being unique, passionate, pleasant, while keen on turning moments into memories for our guests – the Fairmont way. 
As a member of our Princess Team, all Heartists are valued and recognized, the same as our guests and local communities. Consider joining us, if you enjoy:
Connecting guests to the extraordinary place we call home
Discovering a broad offering of career paths
Learning and thriving among a group of international hospitality professionals
Being passionate about people and attentive to the world - we are globetrotters!
Going beyond the walls of our hotel to support our community
Taking pride in our differences
Then this could be THE perfect opportunity for you, and we cannot wait to welcome you.
#WeAreHamiltonPrincess

Summary of Responsibilities:
Reporting to the Outlet Maitre’ D/Manager & Director of Food & Beverage, responsibilities and essential job functions include, but are not limited to, the following:
Consistently offer professional, engaging and proactive guest service while supporting fellow Colleagues
Demonstrate Fairmont core values in all interactions
Greet guests in a welcoming manner, escort them to their assigned table and provide menus to each guest
Assist guests regarding food and beverage menu items in an informative and helpful manner
Maintain and stock menus before each shift
Ensure work area is maintained in a neat and visually pleasing manner
Develop knowledge of all menu items, ingredients and preparation methods
Develop an understanding of F&B Server’s tasks in the outlet
Develop an understanding of shift end reports and the POS system
Follow all safety and sanitation policies when handling food and beverage
Follow and ensure compliance with all corporate, hotel and departmental policies and procedures
Participate in hotel committees
Strict adherence to all Health & Safety training, guidelines and work practices previous, during and following an epidemic (whether local or global) that are established by Accor, local government, international bodies including the World Health Organization (WHO) and Center for disease control (CDC)
Perform any other duties, tasks, and assignments within your department as required.

Qualifications:
Previous service experience is strongly preferred
Previous Point of Sale System experience is an asset
Ability to focus attention on guest needs, remaining calm and courteous at all times
Excellent interpersonal, communication and organizational skills are required
Proven ability to work efficiently in a demanding and fast paced environment
Strong work ethic, highly responsible, reliable and the ability to work shifts, extended hours including evenings, weekends and public holidays is required

Physical Aspects of Position (include but are not limited to):
Sitting: 0-1 Hr/Day; Walking: 6-8 Hr/Day; Standing: 6-8 Hr/Day
Bending/Reaching: 4-6 Hr/Day
Visual Effort: Medium
Environmental Stress: Busy Atmosphere

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