Senior Software Engineer, Jade Awareness - AI Financial Partner

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<h2><strong>About the role</strong></h2>
<p>Jade is Chime’s AI financial partner, helping members better understand and manage their money. We’re looking for a senior software engineer who enjoys building reliable products and systems, solving practical problems, and learning new technologies.</p>
<p>You’ll help make Jade more discoverable, relevant, and engaging by connecting members with meaningful AI-powered experiences. You’ll work across the stack, building services, APIs, and member-facing features that power Jade. Our backend primarily uses Python, and we welcome engineers with experience in other languages who are interested in learning it. You’ll also help improve the quality, reliability, and performance of Jade as the product evolves.</p>
<p>We value strong engineering fundamentals, thoughtful problem-solving, and curiosity. Prior experience with AI or machine learning is preferred, but not required.</p>
<h2><strong>In this role, you can expect to</strong></h2>
<ul>
<li>Design, build, and scale full-stack features across backend services, APIs, and mobile and web applications to support Jade’s capabilities.</li>
<li>Own complex projects end-to-end, from technical design and implementation through testing and rollout.</li>
<li>Partner with product, design, data science, and engineering teams to understand member needs, define experiments, and improve the member experience.</li>
<li>Contribute to testing, evaluations, and experimentation to measure quality and understand the impact of new features.</li>
<li>Identify technical challenges and drive improvements in system reliability, performance, and scalability.</li>
<li>Contribute to engineering best practices through code reviews, mentorship, and technical discussions.</li>
</ul>
<h2><strong>To thrive in this role, you have<br></strong></h2>
<ul>
<li>5+ years developing software in a production environment at scale.</li>
<li>Proficiency in a backend programming language, such as Python or Ruby, with the ability to write clean, maintainable, and well-tested code.</li>
<li>Experience with modern front-end technologies, such as React Native, React, or TypeScript, with an emphasis on mobile development.</li>
<li>Experience building backend services and APIs, working with databases, and designing distributed systems.</li>
<li>Experience deploying and supporting production applications, including monitoring, troubleshooting, and working with cloud infrastructure.</li>
<li>Experience owning complex projects, making technical decisions, and delivering features end-to-end across teams.</li>
<li>Ability to proactively identify technical challenges, propose solutions, and drive improvements in system reliability, performance, and engineering practices.</li>
<li>A product mindset with an interest in using data and experimentation to improve member experiences.</li>
<li>Effective communication and collaboration skills, with the ability to influence technical decisions across teams.</li>
<li>Experience mentoring other engineers and contributing to code reviews, technical design discussions, and engineering best practices.</li>
</ul>
<h2><strong>Preferred qualifications</strong></h2>
<ul>
<li>Experience with Python and its backend development ecosystem.</li>
<li>Familiarity with large language models (LLMs), including using model APIs, prompts, or tools to build applications.</li>
<li>Exposure to AI evaluations (“evals”), such as using test cases, datasets, or experiments to measure response quality and identify regressions.</li>
<li>Experience with AI development tools or frameworks, such as LangChain, LangSmith, Amazon Bedrock or similar tools.</li>
</ul>
<p>#LI-Onsite #LI-SL1</p><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p>Below is the base salary offered for this role and level of experience. Full-time employees may also be eligible for bonus(es), competitive equity, and benefits. For commissioned roles, the base salary listed in this job description does not include incentive/variable pay. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.</p></div><div class="title">Wage Notice</div><div class="pay-range"><span>$187,000</span><span class="divider">&mdash;</span><span>$259,000 USD</span></div></div></div><div class="content-conclusion"><h2><span style="font-family: helvetica, arial, sans-serif;"><strong>A little about us</strong></span></h2>
<p><span style="font-family: helvetica, arial, sans-serif;">At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential.</span></p>
<p><span style="font-family: helvetica, arial, sans-serif;">We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members.</span></p>
<p><span style="font-family: helvetica, arial, sans-serif;">We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress.&nbsp;</span></p>
<p><span style="font-family: helvetica, arial, sans-serif;">We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential.</span></p>
<p><span style="font-family: helvetica, arial, sans-serif;">Because if we don't—who will?</span></p>
<p><span style="font-family: helvetica, arial, sans-serif;">*Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC.</span></p>
<h2><span style="font-family: helvetica, arial, sans-serif;"><strong>What we offer for our full-time, regular employees</strong></span></h2>
<ul>
<li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates.</span></li>
<li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.</span></li>
<li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.</span></li>
<li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">🏝 Generous vacation policy and company-wide paid days off</span></li>
<li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">🫂 1% of your time off to support local community organizations of your choice</span></li>
<li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">👟 Annual wellness stipend to use towards eligible wellness related expenses</span></li>
<li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents</span></li>
<li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">👪 Access to family planning reimbursement</span></li>
<li style="font-family: helvetica, arial, sans-serif;"><span style="font-family: helvetica, arial, sans-serif;">💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress</span></li>
</ul>
<p><span style="font-family: helvetica, arial, sans-serif;">We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.</span></p>
<p><span style="font-family: helvetica, arial, sans-serif;">Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: <span style="text-decoration: underline; color: rgb(35, 111, 161);"><a style="color: rgb(35, 111, 161); text-decoration: underline;" href="mailto:accommodations@chime.com">accommodations@chime.com</a></span>.</span></p>
<p><span style="font-family: helvetica, arial, sans-serif;">To learn more about how Chime collects and uses your personal information during the application process, please see the&nbsp;<a href="https://www.chime.com/careers/chime-applicant-privacy-notice/"><span style="text-decoration: underline; color: rgb(35, 111, 161);">Chime Applicant Privacy Notice</span>. </a></span></p></div>

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