Payroll Analyst II (Colombia and LATAM Payroll)

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<div class="content-intro"><p><strong>Who we are&nbsp;</strong></p>
<p>At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to<a class="c-link" href="https://customers.twilio.com/" target="_blank" data-stringify-link="https://customers.twilio.com/" data-sk="tooltip_parent">&nbsp;hundreds of thousands of businesses&nbsp;</a>and empower millions of developers worldwide to craft personalized customer experiences.</p>
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<p><strong>Hiring and how we work</strong></p>
<p>We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!&nbsp;</p>
<p>Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.&nbsp;<br><span style="color: rgb(255, 255, 255);">.</span></p></div><p><strong>See yourself at Twilio</strong></p>
<p>Join the team as Twilio’s next Payroll Analyst II (Colombia and LATAM Payroll)</p>
<p><strong>About the job</strong></p>
<p>This position is needed to support Colombia and LATAM payroll operations.&nbsp;</p>
<p>Twilio is growing rapidly and seeking an experienced Payroll Analyst to support Colombia payroll operations. The person in this role will deliver first in class payroll service to our employees, ensure compliance, accuracy and timely delivery of payroll related tasks and support projects across a number of jurisdictions.</p>
<p><strong>Responsibilities</strong></p>
<p>In this role, you’ll:</p>
<ul>
<li>Work directly with the payroll vendor on end-to-end Colombia payroll execution. Support the full-cycle, gross-to-net processing across regular cycles, off-cycle payments, final settlements (liquidaciones), and statutory benefit payouts (prima, cesantías, and intereses).</li>
<li>Ensure mandatory filings and timely remittances via PILA, electronic payroll reporting (Nómina Electrónica) to the DIAN, and monitor local labor legislation to maintain full regulatory alignment.</li>
<li>Resolve employee inquiries regarding deductions, withholdings, and benefits.</li>
<li>Partner with the accounting team during month-end close by delivering accurate gross-to-net payroll reports, accrual data, and variance explanations to assist with their audit reviews and journal entries.</li>
</ul>
<p><strong>Qualifications&nbsp;</strong></p>
<p>Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!</p>
<p><strong>*Required:</strong></p>
<ul>
<li>3yrs+ of experience managing payroll processing for Colombia with working experience in accounting</li>
<li>Expertise in Colombian labor, tax, and social security regulations</li>
<li>Experience in Workday, UKG, or similar global payroll platforms&nbsp;</li>
<li>Experience with ServiceNow or similar ticketing systems</li>
<li>Excellent written, and verbal communication skills in English&nbsp;</li>
</ul>
<p><strong>Desired:</strong></p>
<ul>
<li>Experience with processing equity transactions.</li>
<li>Payroll processing in jurisdictions outside Colombia</li>
</ul>
<p><strong>Location</strong></p>
<p>This role will be remote, and based in Mexico.</p>
<p><strong>Travel&nbsp;</strong></p>
<p>We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 5% travel is anticipated to help you connect in-person in a meaningful way.&nbsp;</p>
<p><strong>What We Offer</strong></p>
<p>Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.</p><div class="content-conclusion"><p><strong>Twilio thinks big. Do you?</strong></p>
<p>We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call <a href="https://www.twilio.com/company/values">Twilio Magic</a>. Additionally, we empower employees to build <a href="https://twilio.org/support-and-resources/impact-fund">positive change in their communities</a> by supporting their volunteering and donation efforts.</p>
<p>So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, <a href="https://www.twilio.com/company/jobs#open-positions">please consider other open positions.</a></p>
<p><strong><span style="color: rgb(255, 255, 255);">.</span></strong></p>
<p><strong>Stay alert to recruitment fraud</strong></p>
<p>We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @<a href="http://twilio.com">twilio.com</a> email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.<br><br><span style="color: rgb(255, 255, 255);">.</span><strong> </strong></p>
<p><strong>Twilio is proud to be an equal opportunity employer.</strong> We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.</p></div>

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