Third-Party Logistics (3PL) Partner Manager - Jumia (Full Time)

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<div class="content-intro"><p><strong>About Jumia</strong>:</p>
<p>Jumia&nbsp;is a leading pan-African e-commerce platform. Its mission is to improve the quality of everyday life in Africa by leveraging technology to deliver innovative, convenient and affordable online services to customers, while helping businesses grow as they use Jumia's platform to better reach and serve customers.</p>
<p>Jumia is built around a marketplace and supported by a proprietary logistics business&nbsp;<strong>[Jumia Logistics]</strong>&nbsp;and a digital payment and fintech platform&nbsp;<strong>[Jumia Pay]</strong>. With over 3,000 employees, Jumia is led by top talented leaders offering a great mix of local and international talents and is backed by very high-profile shareholders. Jumia is committed to creating a sustainable impact in Africa.</p>
<p>In April 2019, Jumia was the first Tech company in Africa to be listed on the New York Stock Exchange.</p></div><p data-path-to-node="17"><span class="" data-path-to-node="1,0">As our <strong data-path-to-node="1,0" data-index-in-node="7">3PL Manager</strong>, you will lead and optimize end-to-end partner operations across Jumia’s third-party logistics network, ensuring high-velocity inbound fulfillment and cost-efficient distribution</span><span class="" data-path-to-node="1,1"><sup class="superscript"></sup></span><span data-path-to-node="1,2">. In this role, you will act as the key strategic bridge between Jumia and our logistics partners—driving operational excellence, strict SLA compliance, lean process improvements, and transparent financial governance to support our fast-scaling e-commerce ecosystem</span><span class="" data-path-to-node="1,3"><sup class="superscript"></sup></span><span data-path-to-node="1,4">.</span> </p>
<p data-path-to-node="17">&nbsp;</p>
<p data-path-to-node="18"><strong data-path-to-node="18" data-index-in-node="0">What you will be doing:</strong></p>
<p data-path-to-node="18"><strong data-path-to-node="18" data-index-in-node="0"></strong></p>
<ul>
<li>
<p id="p-rc_0b283c264a56cfb7-125" data-path-to-node="4,0,0"><span class="" data-path-to-node="4,0,0,0"><strong data-path-to-node="4,0,0,0" data-index-in-node="0">Operations &amp; Partner Governance:</strong> Oversee daily operations across our third-party logistics network, leading monthly and quarterly business reviews (MBRs/QBRs) to drive partner accountability and high service standards</span><span class="" data-path-to-node="4,0,0,1"><sup class="superscript"></sup></span><span data-path-to-node="4,0,0,2">.</span> </p>
</li>
<li>
<p id="p-rc_0b283c264a56cfb7-126" data-path-to-node="4,1,0"><span class="" data-path-to-node="4,1,0,0"><strong data-path-to-node="4,1,0,0" data-index-in-node="0">Performance &amp; KPI Management:</strong> Track and optimize core fulfillment metrics - including on-time fulfillment, inventory accuracy, labor productivity per unit/hour, and safety compliance</span><span class="" data-path-to-node="4,1,0,1"><sup class="superscript"></sup></span><span data-path-to-node="4,1,0,2">.</span> </p>
</li>
<li>
<p id="p-rc_0b283c264a56cfb7-127" data-path-to-node="4,2,0"><span class="" data-path-to-node="4,2,0,0"><strong data-path-to-node="4,2,0,0" data-index-in-node="0">Financial &amp; Billing Oversight:</strong> Manage annual operational budgets, audit 3PL invoices for accuracy, and investigate chargebacks to maintain tight cost controls</span><span class="" data-path-to-node="4,2,0,1"><sup class="superscript"></sup></span><span data-path-to-node="4,2,0,2">.</span> </p>
</li>
<li>
<p id="p-rc_0b283c264a56cfb7-128" data-path-to-node="4,3,0"><span class="" data-path-to-node="4,3,0,0"><strong data-path-to-node="4,3,0,0" data-index-in-node="0">Continuous Improvement &amp; Lean Practices:</strong> Spearhead lean initiatives and workflow improvements across 3PL facilities to reduce operational bottlenecks and eliminate process waste</span><span class="" data-path-to-node="4,3,0,1"><sup class="superscript"></sup></span><span data-path-to-node="4,3,0,2">.</span> </p>
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<li>
<p id="p-rc_0b283c264a56cfb7-129" data-path-to-node="4,4,0"><span class="" data-path-to-node="4,4,0,0"><strong data-path-to-node="4,4,0,0" data-index-in-node="0">Cross-Functional &amp; Vendor Leadership:</strong> Partner with internal supply chain, transport, and commercial stakeholders while directly driving performance evaluation, training, and operational alignment for 3PL partner teams</span><span class="" data-path-to-node="4,4,0,1"><sup class="superscript"></sup></span><span data-path-to-node="4,4,0,2">.</span> </p>
</li>
<li>
<p id="p-rc_0b283c264a56cfb7-130" data-path-to-node="4,5,0"><span class="" data-path-to-node="4,5,0,0"><strong data-path-to-node="4,5,0,0" data-index-in-node="0">Compliance &amp; Business Continuity:</strong> Ensure all partner facilities comply with regulatory and corporate safety policies while executing robust business continuity and sustainability plans</span><span class="" data-path-to-node="4,5,0,1"><sup class="superscript"></sup></span><span data-path-to-node="4,5,0,2">.</span></p>
</li>
</ul>
<p data-path-to-node="20">&nbsp;</p>
<p data-path-to-node="20"><strong data-path-to-node="20" data-index-in-node="0">What we are looking for:</strong></p>
<ul>
<li>
<p id="p-rc_0b283c264a56cfb7-131" data-path-to-node="7,0,0"><span class="" data-path-to-node="7,0,0,0"><strong data-path-to-node="7,0,0,0" data-index-in-node="0">Educational Background:</strong> Bachelor’s or advanced degree in Supply Chain Management, Logistics, Operations, or equivalent practical experience</span><span class="" data-path-to-node="7,0,0,1"><sup class="superscript"></sup></span><span data-path-to-node="7,0,0,2">.</span> </p>
</li>
<li>
<p id="p-rc_0b283c264a56cfb7-132" data-path-to-node="7,1,0"><span class="" data-path-to-node="7,1,0,0"><strong data-path-to-node="7,1,0,0" data-index-in-node="0">Domain Expertise:</strong> Proven track record in logistics or warehousing operations (Distribution Center/WMS planning, inbound freight, inventory flow, or supply chain analytics)</span><span class="" data-path-to-node="7,1,0,1"><sup class="superscript"></sup></span><span data-path-to-node="7,1,0,2">.</span> </p>
</li>
<li>
<p id="p-rc_0b283c264a56cfb7-133" data-path-to-node="7,2,0"><span class="" data-path-to-node="7,2,0,0"><strong data-path-to-node="7,2,0,0" data-index-in-node="0">Execution &amp; Productivity:</strong> Experience managing cross-functional projects, with a strong grasp of structured productivity frameworks (such as Work Breakdown Structures/WBS)</span><span class="" data-path-to-node="7,2,0,1"><sup class="superscript"></sup></span><span data-path-to-node="7,2,0,2">.</span> </p>
</li>
<li>
<p id="p-rc_0b283c264a56cfb7-134" data-path-to-node="7,3,0"><span class="" data-path-to-node="7,3,0,0"><strong data-path-to-node="7,3,0,0" data-index-in-node="0">Leadership &amp; Influence:</strong> Strong vendor management capability with the gravitas to lead, coach, and influence external operational teams</span><span class="" data-path-to-node="7,3,0,1"><sup class="superscript"></sup></span><span data-path-to-node="7,3,0,2">.</span> </p>
</li>
<li>
<p id="p-rc_0b283c264a56cfb7-135" data-path-to-node="7,4,0"><span class="" data-path-to-node="7,4,0,0"><strong data-path-to-node="7,4,0,0" data-index-in-node="0">Communication &amp; Stakeholder Management:</strong> Exceptional written and presentation skills, comfortable facilitating group reviews and communicating data-driven insights to senior leadership</span><span class="" data-path-to-node="7,4,0,1"><sup class="superscript"></sup></span><span data-path-to-node="7,4,0,2">.</span> </p>
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<li>
<p id="p-rc_0b283c264a56cfb7-136" data-path-to-node="7,5,0"><span class="" data-path-to-node="7,5,0,0"><strong data-path-to-node="7,5,0,0" data-index-in-node="0">Tool Proficiency:</strong> Advanced working knowledge of MS Office (Excel, PowerPoint) and Google Workspace (Sheets, Docs, Drive)</span><span class="" data-path-to-node="7,5,0,1"><sup class="superscript"></sup></span><span data-path-to-node="7,5,0,2">.</span></p>
</li>
</ul>
<p data-path-to-node="0">&nbsp;</p>
<p data-path-to-node="5">&nbsp;</p>
<p data-path-to-node="5"><strong data-path-to-node="5" data-index-in-node="0">Deadline for applications:</strong> 30-11-2026</p>
<p data-path-to-node="6"><strong data-path-to-node="6" data-index-in-node="0">Rounds of Interviews:</strong> 1. HR Screening; 2. Technical interviews with potential managers</p>
<p data-path-to-node="7"><strong data-path-to-node="7" data-index-in-node="0">#LI-Onsite</strong></p>
<p>&nbsp;</p>
<p>&nbsp;</p><div class="content-conclusion"><p><strong>We Offer</strong>:</p>
<ul>
<li>A unique experience in an entrepreneurial, yet structured environment</li>
<li>A unique opportunity of having strong impact in building the African e-commerce sector</li>
<li>The opportunity to become part of a highly professional and dynamic team</li>
<li>An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders</li>
</ul>
<div>&nbsp;</div>
<div><span style="font-size: 10pt;"><em>Please ensure to only apply for jobs with Jumia through our official website.</em></span></div>
<div><span style="font-size: 10pt;"><em>Jumia will never charge you a fee to apply for a job: be wary of websites that claim to help you apply for a Jumia job or that charge a fee to get you a job.</em></span></div></div>

⚑ 岗位信息收录自公开招聘页（ATS 官方），以雇主官网为准