Product Manager - Field Service Management (SaaS)

免费注册后解锁"你的匹配分 vs 高分画像"与个人技能缺口。

<div class="content-intro"><h3><strong>The Joblogic Story</strong></h3>
<p>Established in 1998,&nbsp;<strong>Joblogic</strong> is the UK’s #1 <strong>Field Service Management</strong> (FSM) software platform. We are a global business with offices in the <strong>UK</strong>, <strong>Pakistan</strong>, and <strong>Vietnam</strong>. Since our management buy-out in 2013, we have grown from <strong>~£500K </strong>ARR to <strong>~£35M+ </strong>ARR and expanded our team from 11 to 500+ people.</p>
<p>Recently, we secured a strategic growth investment from <strong>Vista Equity Partners </strong>— a global technology investor specialising in enterprise software. This investment includes over <strong>£100</strong> million in new primary capital and will fuel our next phase of growth by accelerating our <strong>AI-first roadmap</strong>, expanding our platform into CAFM (Computer-Aided Facilities Management) capabilities, and supporting our expansion across Europe and beyond.</p>
<p>With <strong>Vista’s </strong>backing, we’re transforming from a successful UK business into a global scaling SaaS rocket ship, and we’d love for you to join us on our journey to <strong>£100M </strong>ARR across international markets.</p>
<p><strong>Joblogic </strong>provides software to service contractors who install and maintain the built environment. Our platform helps businesses streamline operations, improve profitability, ensure compliance, and achieve rapid growth. With over <strong>100,000</strong> users across industries including HVAC, plumbing, electrical maintenance, facilities management, and building fabric maintenance, we are entering a new era of intelligent automation, predictive maintenance, and data-driven decision-making for service firms.</p></div><p>&nbsp;</p>
<h2 id="about_the_role_0">About the role</h2>
<p>We are looking for a Product Manager with strong experience in Field Service Management (FSM), Facility Management, or operational workflow-driven SaaS products.</p>
<p>As a Product Manager at Joblogic, you will play a key role in shaping the future of our platform by deeply understanding how service contractors operate and translating complex operational workflows into intuitive product solutions.</p>
<p>You will work closely with engineering, UX, customer-facing teams, and customers themselves to identify real-world operational challenges and build solutions that simplify the daily work of engineers, planners, helpdesk teams, and operations managers.</p>
<p>This role is ideal for someone who enjoys solving real operational problems, working closely with users, and building workflow-driven B2B SaaS products.</p>
<h2 id="what_your_main_focus_will_be_1">What your main focus will be</h2>
<p>Lead discovery with customers across&nbsp;<strong>field service and facilities management operations</strong>.</p>
<p>Understand and map operational workflows including:</p>
<ul>
<li>Reactive maintenance jobs</li>
<li>Planned Preventative Maintenance (PPM)</li>
<li>Scheduling and dispatch</li>
<li>Field engineer mobile workflows</li>
<li>Asset lifecycle management</li>
<li>Quote → job → invoicing journeys</li>
</ul>
<h2>You will be expected to:</h2>
<ol>
<li>Translate complex operational problems into clear product requirements and solution design.</li>
<li>Work closely with UX designers to create intuitive workflows and product experiences.</li>
<li>Define and prioritise roadmap initiatives aligned with product strategy and customer value.</li>
<li>Collaborate with engineering teams to ensure solutions are practical, scalable, and deliver real operational impact.</li>
<li>Validate product ideas through customer interviews, field research, and prototype testing.</li>
<li>Monitor product adoption, workflow performance, and user behaviour to continuously improve features.</li>
<li>Partner with internal teams including Sales, Customer Success, and Support to ensure successful feature adoption.</li>
</ol>
<h2 id="what_you_bring_2">What you bring</h2>
<ul>
<li>3+ years of experience as a Product Manager within B2B SaaS environments.</li>
<li>Strong understanding of Field Service Management, Facilities Management, or operational workflow-based software.</li>
<li>Experience translating real-world operational processes into clear product logic and requirements.</li>
<li>Strong discovery skills and ability to conduct customer interviews and uncover real problems.</li>
<li>Experience collaborating closely with UX designers and engineering teams.</li>
<li>Strong ability to manage stakeholders and communicate product strategy clearly.</li>
<li>Structured thinking and ability to break down complex workflows into scalable product solutions.</li>
<li>Comfortable working in fast-moving product environments with multiple priorities and cross-functional teams.</li>
</ul>
<h2 id="nice_to_have_points_3">Nice-to-have points</h2>
<ul>
<li>Experience working with&nbsp;<strong>CAFM / FSM / CMMS software platforms</strong>.</li>
<li>Experience building products with&nbsp;<strong>scheduling engines or optimisation logic</strong>.</li>
<li>Experience designing&nbsp;<strong>mobile-first workflows for frontline users</strong>.</li>
<li>Familiarity with&nbsp;<strong>API-driven platforms and system integrations</strong>.</li>
<li>Understanding of&nbsp;<strong>data-driven operational analytics and reporting systems</strong>.</li>
</ul>
<h2 id="remuneration_package_and_benefits_4">Remuneration package and benefits</h2>
<ul>
<li>Competitive salary based on experience</li>
<li>Opportunity to work within a global SaaS product company</li>
<li>Career progression opportunities as Joblogic continues to scale internationally</li>
<li>Collaborative, product-focused and innovative working environment</li>
<li>Regular company events and team activities</li>
<li>Learning and development through Joblogic Academy</li>
<li>Access to internal training and product leadership mentoring&nbsp;</li>
</ul>
<p>&nbsp;</p> Find more English Speaking Jobs in United Kingdom on Arbeitnow

⚑ 岗位信息收录自公开招聘页（公开招聘平台），以雇主官网为准