Senior Operational Research Scientist

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Relay is fundamentally reshaping how goods move in an online era. Backed by Europe’s largest-ever logistics Series A ($35M) led by deep-tech investors Plural, and a recently closed Series B ($95M), Relay is scaling faster than 99% of venture-backed startups. We're assembling the most talent-dense team the logistics industry has ever seen
Relay’s Mission is to free commerce from friction . Today, high delivery costs act as a hidden tax on e-commerce, quietly shaping what can be sold online and limiting who can participate. We envision a world where more goods move more freely between more people , making the online shopping experience seamless and accessible to everyone.

THE TEAM
• ~160 people , around half in engineering, product and data
• 45+ advanced degrees across computer science, mathematics and operations research
• Thousands of data points captured, calculated, analysed and predicted for every single parcel we handle
• An intellectually vibrant culture of first‑principles thinking , tight feedback loops and relentless experimentation
Millions of parcels, thousands of couriers, and routing, pricing and scheduling decisions needed in real time and under uncertainty. Relay's last mile is a growing optimisation problem that never sits still.
Relay's in-house solver has carried the business through more than 100x growth, built by a team of Operational Research Scientists who designed the decision architecture the network runs on. You'll join them and take it further.
Optimisation Highlights An in-house solver, built and owned by our own Operational Research team, running live at scale.

Routing, pricing and scheduling decisions made in real time and under uncertainty.

ML and recommender intelligence integrated into the decision models.

A flexible network: pitstops can change, warehouse automation can be reconfigured, and new processes roll out overnight.

The Opportunity As a Senior Operational Research Scientist at Relay, you'll:
Lead optimisation for Relay's last mile, making the best routing, pricing and scheduling decisions for couriers and the wider network.

Model and optimise the decisions that define our last-mile delivery network and marketplace.

Develop our solvers and algorithms so they perform live, and at scale.

Partner with other Scientists to unite ML and recommender systems with Operational Research.

Raise the standard for Operational Research at Relay, and grow the team, the research culture and our voice in the tech community.

We're looking for candidates who… Bring deep expertise in operational research, whether from a PhD, publications, or years at the frontier in industry.

Come from operational research or industrial engineering, or from an advanced quantitative discipline, including trading, that has branched into optimisation.

Have built optimisation systems or ML models that run in production, and owned the outcome.

Are energised by large, messy problems, and know how to bring structure to them.

Collaborate generously, and explain complex ideas simply.

Don't tick every box? If this problem excites you, we'd still love to hear from you.
Who Thrives at Relay?
Aim with Precision: You define problems clearly and measure your impact meticulously.

Play to Win: You chase bold bets, tackle the hard stuff, and view constraints as fuel, not friction.

1% Better Every Day : You believe that small, consistent improvements lead to exponential growth. You move quickly, deliver results, and learn from every experience.

All In, All the Time : You show up and step up. You take ownership from start to finish and do what it takes to deliver when it counts.

People-Powered Greatness : You invest in your teammates. You give and receive feedback with care and candour. You build trust through high standards and shared success.

Grow the Whole Pie : You seek out win-win solutions for merchants, couriers, and our customers, because when they thrive, so do we.

If these resonate, and you combine strong technical fundamentals with entrepreneurial drive, let’s connect.

Relay is an equal-opportunity employer committed to diversity, inclusion, and fostering a workplace where everyone thrives.
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Relay正在彻底改变商品在线时代的流通方式。在欧洲最大的物流A轮融资（3500万美元）的资助下，由深科技投资者Plural领导，以及最近关闭的B轮融资（9500万美元），Relay的扩张速度超过了99%的风险投资初创公司。我们正在组建物流行业有史以来最人才密集的团队。

Relay的使命是让商业摆脱摩擦。如今，高昂的配送成本成为电子商务的隐性税收，悄然塑造了可以在线销售的商品，并限制了参与者的范围。我们设想一个世界，更多商品可以在更多人之间更自由地流通，使在线购物体验对每个人来说都无缝且易于访问。

团队：
• 约160人，其中约一半在工程、产品和数据领域
• 拥有45个以上计算机科学、数学和运筹学的高级学位
• 为我们处理的每个包裹捕捉、计算、分析和预测数千个数据点
• 一个充满活力的第一性原理思考、紧密反馈循环和不懈实验的智力文化
数百万个包裹、数千名快递员，以及实时和不确定性下的路线、定价和调度决策。Relay的最后一公里是一个不断发展的优化问题，永远不会停止。

Relay的内部求解器已经帮助业务实现了超过100倍的增长，由运筹科学家的团队构建，他们设计了网络运行的决策架构。您将加入他们并推动其更进一步。

优化亮点：
• 内部求解器，由我们自己的运筹团队构建和拥有，正在大规模运行。
• 在实时和不确定性下做出路线、定价和调度决策。
• 将机器学习和推荐智能集成到决策模型中。
• 一个灵活的网络：停靠点可以改变，仓库自动化可以重新配置，新流程可以一夜之间推出。

机会：
作为Relay的高级运筹科学家，您将：
• 领导Relay最后一公里的优化，为快递员和更广泛的网络做出最佳路线、定价和调度决策。
• 建模和优化定义我们最后一公里配送网络和市场的决策。
• 开发我们的求解器和算法，以便它们可以实时运行和大规模运行。
• 与其他科学家合作，将机器学习和推荐系统与运筹学相结合。
• 提高Relay的运筹学标准，并扩大团队、研究文化和我们在科技社区中的声音。

我们正在寻找这样的候选人……
• 拥有运筹学的深厚专业知识，无论是来自博士学位、出版物，还是来自行业前沿多年的经验。
• 来自运筹学或工业工程，或来自交易等高级定量学科，这些学科已经扩展到优化。
• 构建了在生产中运行的优化系统或机器学习模型，并拥有结果。
• 对大型、混乱的问题充满热情，并知道如何为它们带来结构。
• 乐于合作，能够简单明了地解释复杂的思想。

如果您不符合所有条件？如果这个问题激发了您的兴趣，我们仍然很乐意听到您的声音。

在Relay中茁壮成长的人：
• 精确瞄准：您明确界定问题并仔细衡量您的影响。
• 为了赢得胜利：您追求大胆的赌注，解决困难的事情，并将限制视为燃料，而不是摩擦。
• 每天进步1%：您相信小的、持续的提高会导致指数级增长。您迅速行动，交付结果，并从每次经历中学习。
• 全力以赴：您出现并站出来。您从开始到结束承担所有权，并在关键时刻付出一切代价。
• 人力驱动卓越：您投资您的队友。您以关心和坦率的方式给予和接受反馈。您通过高标准和共享的成功建立信任。
• 增长整个馅饼：您寻求为商家、快递员和我们的客户寻找双赢的解决方案，因为当他们繁荣时，我们也是如此。

如果这些与您产生共鸣，并且您将强大的技术基础与创业精神相结合，让我们取得联系。

Relay是一家致力于平等机会、多元化和培育每个人都能茁壮成长的办公环境的雇主。
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