Global QA Lead - Multihub BPO Quality & Data
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Glovo集团招聘高级质量协调员,负责协调区域BPO运营的质量保证工作。您将把质量保证转变为数据驱动的引擎,在影响之前预测缺陷,推动持续改进。您将连接区域战略与一线审计、校准和辅导,以提高客户满意度。该职位要求有3-5年的质量运营经验,精益六西格玛培训,强大的SQL技能,以及英语/西班牙语双语流利(葡萄牙语加分)。J-18808…
职位描述 · 原文
Glovo Group seeks a Sr. Quality Coordinator to harmonize QA across regional BPO operations. You will transform QA into a data-driven engine, forecasting defects before impact and driving continuous improvement. You will connect regional strategies with frontline audits, calibrations, and coaching for elevated customer satisfaction. The role requires 3–5 years in Quality Operations, Lean Six Sigma training, strong SQL skills, and bilingual English/Spanish proficiency (Portuguese a plus). J-18808…
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